Thomas Marvaso
Sales Professional
LaFontaine Volvo Cars of Farmington Hills
24730 Haggerty Rd
Farmington Hills, MI 48335
24 Reviews
Write a Review24 Reviews of Thomas Marvaso
June 24, 2026
The experience I have had with this dealership has always been exceptional! My last service was no exception. I had the greatest experience ever I was very ill and the dealership sent a driver with a loaner been exceptional! My last service was no exception. I had the greatest experience ever I was very ill and the dealership sent a driver with a loaner and picked up my vehicle. I received a 20,000 mile service and the vehicle was so quickly returned to me with all kinds of extra service, complementary factory maintenance. I am grateful for my experiences with this dealership and every department every single person I’ve ever dealt with in the past four years of owning Volvos has been delightful. More
Other Employees Tagged: Patrick Dwyer, Ted Kress, Martin Lasku, Joe Pope, Carlo Lazar
June 19, 2026
I done been going to LaFontaine Volvo for several years now. I can honestly say that I have not met a single person there, whether Sales or Service, that I could not recommend without reservation. It is now. I can honestly say that I have not met a single person there, whether Sales or Service, that I could not recommend without reservation. It is a fabulous team. This particular visit I worked with Martin, Chad and Tom. All 5+ stars. They are caring, professional, good people that truly do make you feel like part of the family. More
Other Employees Tagged: Martin Lasku , Chad Kyre
June 03, 2026
I was involved in a used car sales process with LaFontaine Volvo Cars of Farmington Hills that lasted an unusual four days, from Tuesday, May 26th through Friday, May 29th. Over the past 16 year LaFontaine Volvo Cars of Farmington Hills that lasted an unusual four days, from Tuesday, May 26th through Friday, May 29th. Over the past 16 years, my family and I have purchased or leased eight vehicles through LaFontaine, albeit through a different LaFontaine dealership, and we have never experienced delays, roadblocks, or communication issues that prevented us from completing a purchase in a reasonable timeframe. Unfortunately, this experience with LaFontaine Volvo Cars of Farmington Hills was arguably the worst car-buying experience I have ever had. The team at the Farmington Hills location did not live up to the standard I associate with a high-caliber dealership, especially when presented with a ready and serious buyer. I worked through a LaFontaine salesperson whom my family has trusted for 16 years, and who acted as a go-between during the process. In the past, I have typically been able to complete a vehicle purchase within two days. This time, however, there were repeated delays on the dealership’s side in producing a purchase agreement, which directly delayed my ability to complete financing. An additional delay was caused by an error in my name on the purchase agreement, which required correction and further slowed the process. On top of those issues, I was told their communication delays were due to the team working on other signings. I found that explanation especially frustrating, because had I walked into their showroom to purchase the vehicle directly, I would have been one of those signings. Instead, despite being a committed buyer, the process felt unnecessarily slow, disorganized, and poorly prioritized. Given my long and positive history with the LaFontaine family of dealerships, this experience was extremely disappointing. I expected a smooth, professional transaction. What I received was a drawn-out process filled with avoidable delays, poor execution, and excuses that did not match the level of service I have come to expect from LaFontaine. More
May 28, 2026
My wife and I just brought home our new 2026 Volvo XC60 Recharge, and we could not be happier with the experience. Joe and Chad were absolutely phenomenal to work with. They were highly knowledgeable, pati Recharge, and we could not be happier with the experience. Joe and Chad were absolutely phenomenal to work with. They were highly knowledgeable, patient, and made sure we found the exact trim and vehicle we were looking for. They also honored all of our requests without any hassle, which made a huge difference. When it came time to wrap things up, Chad in the finance department was incredibly thorough, walked us through all the contract details, and got the final paperwork dialed in perfectly. The team is top-notch, and we are absolutely thrilled to be driving this amazing hybrid around Ann Arbor. Highly recommend this dealership! More
Other Employees Tagged: Joe Pope , Chad Kyre
May 21, 2026
Top Notch ! !!!! They always do a fine job on out Volvo XC40. The People treat you like Family I will Always bring our Volvo here for whatever we need ... Dan !!!! They always do a fine job on out Volvo XC40. The People treat you like Family I will Always bring our Volvo here for whatever we need ... Dan .................. More
Other Employees Tagged: Patrick Dwyer , Joy
April 18, 2026
Great service and very attentive. Would buy another car from them. Always able to answer any concerns Would buy another car from them. Always able to answer any concerns More
Other Employees Tagged: Martin Lasku
March 14, 2026
Exceptional is the first word that comes to mind. From the first conversation to the last I was impressed. This isn’t my first rodeo but it was certainly the best. From the first conversation to the last I was impressed. This isn’t my first rodeo but it was certainly the best. More
Other Employees Tagged: Martin Lasku, Carlo Lazar , Chad Kyre (5 star as well!!!🤩)

