Thomas Whitehead
Thomas Whitehead at Vanguard Kia of Arlington

Thomas Whitehead

Sales | Leasing Professional

Vanguard Kia of Arlington

1501 E Interstate 20
Arlington, TX 76018

4.8
22 Reviews

Hi, my name is Thomas H Whitehead and I want to be your Guy In the Car Business. Our team of professionals can help you or a loved one get into a new car , truck, van , or suv. With over 70 Years combined experience in the car industry allow us to show you what it's like to love car buying . Call - Text - Or Email Me today... ThomasHWhitehead@Gmail.Com

4.8

22 Reviews

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Dealership Experience

8 yrs, 6 mos

Industry Experience

13 yrs, 4 mos

Specialties & Trainings

UVO

Electronics

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Languages Spoken

English English

German German

Employee Video

22 Reviews of Thomas Whitehead

May 23, 2025

Dealership Rating
Employee Rating

Amazing customer service! The process was so fast from walking in to getting it detailed and getting the keys in my hand. Would definitely recommend to friends and family More

by Irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Jason Villa

May 23, 2025

Dealership Rating
Employee Rating

They are kind, efficient and it was a fantastic experience. Highly recommend to friends and family. More

by Boymomx3
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Jason Villa

May 22, 2025

Dealership Rating
Employee Rating

Kaleb made the sales experience very easy. Definitely would recommend him and the dealership as a whole. More

by Graciepalmer3236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Jason Villa , Kaleb Collins.

May 22, 2025

Dealership Rating
Employee Rating

The experience was good, Alex helped our family buy a new Kia. The custom service was great and I’d love to work with him again! More

by Marrx39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Jason Villa , Alex Sarabia

May 22, 2025

Dealership Rating
Employee Rating

Very great experience. Best car buying process I have ever had. Thank you guys again More

by Zebrastripes424242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 27, 2022

Dealership Rating
Employee Rating

The worst. Two weeks ago I went there to get a replacement key and fob for our KIA Soul. Turned out they didn't have the shank in stocks. Monday I took it in t More

by The Notoriouus JTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 21, 2021

Dealership Rating
Employee Rating

Worst customer service ever!!! I purchased 2018 F250 Deleted and with the exhaust system removed They sold me a truck that they did not have the title for. 46 days still no title! I talked to accou More

by buncel123
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Curtis , TJ. And Rodney koon

Aug 03, 2021

buncel123 responded

Worst customer service before and after the sale. Y’all sold a truck without having the title. Also y’all also sold a truck with no DPF system. No catalytic converter no EGR SYSTEM. I HAVE ALREADY FILLED A COMPLAINT WITH THE TEXAS DEPARTMENT OF MOTOR VEHICLES. AS SOON AS I GET THE TITLE

Aug 03, 2021

buncel123 responded

Also since y’all sold a truck that was deleted and had no DPF SYSTEM NO CATALYTIC CONVERTER. NO EGR SYSTEM. I WILL BE GETTING IN TOUCH WITH THE EPA.

Aug 03, 2021

buncel123 responded

Also I have been calling leaving messages no one would return my call. So I called today again keep going to voicemail. Finally someone answered the phone it was Mr.Malcomb Hayes. He was very professional and told me that he was working on it He said when it was bought from auction the previous owner had not signed off on truck. He told me that they don’t know when the guy was going to sign off on title. Also TJ gave me a false 375-682-2202.

Aug 03, 2021

buncel123 responded

Did they tell y’all about Rodney Carter telling me to xxxx off and hang up phone I called back and Rodney answered the phone I I asked for his last name he wouldn’t give it to me and told me it was my fault because I chose outside finasing and it was his last day and he didn’t give a xxxx and hung again. I called back and talked to TJ I asked for Rodney last name he told me it was Carter Then TJ told me that Rodney got a promotion and was leaving. TJ gave me the Run around it’s been 60 days and still no answers

Aug 03, 2021

buncel123 responded

The reason for so many messages is no one would answer the phone And if the customer service was better I would have worked threw it. I will be seeking legal action if not contacted By 8-5-2021

April 12, 2021

Dealership Rating
Employee Rating

They said his name is TJ which I don’t believe so he’s the used car department manager when we first came in to trade my wife’s car we agreed on the price and i told them i bank with my local credit union More

by haniead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tj

May 02, 2017

Dealership Rating
Employee Rating

Old School Tactics The only thing they didn't do was throw my keys on the roof. Stall tactics. Withholding of rebates. Ran my credit EIGHT times!!! Then to throw more ga More

by Terry Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edwin Pineda, Kevin Polite

April 27, 2017

Dealership Rating

Outstanding Service Quyen was awesome! Very friendly, informative, and helpful. I came in as a spur of the moment situation on Friday evening not expecting to purchase a More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quien Nguyen

1

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