Group 1 Chrysler Dodge Jeep Ram Denton

Joseph was thorough and followed up efficiently selling me my new truck. Highly recommended. I wasn’t pushed or persuaded in any direction. Satisfied my needs and wants. me my new truck. Highly recommended. I wasn’t pushed or persuaded in any direction. Satisfied my needs and wants. More

Always courteous and friendly. Jacobi takes good care of me and answers all of my questions. Wait time is good. Jacobi takes good care of me and answers all of my questions. Wait time is good. More

Purchased a new 2025 RAM and was given three different prices from what the "Advertised Price" on the internet was. "Bait and Switch" by the dealer! prices from what the "Advertised Price" on the internet was. "Bait and Switch" by the dealer! More

Very involved in my issue. Dropped it off and they took a bit to fix it It was a complete axel took 5 days but I’m not complaining it was covered under the warranty Dropped it off and they took a bit to fix it It was a complete axel took 5 days but I’m not complaining it was covered under the warranty More

zero communication. they had my truck for 5 business days and i had to text or call (good luck getting anyone to answer) for any updates. the only time they reached out they had my truck for 5 business days and i had to text or call (good luck getting anyone to answer) for any updates. the only time they reached out to me on their own was to tell me what the cost is, then to tell me it was ready to pick up. i don’t know what they did to the fairly new battery, but starting the day after i got my truck back it wouldn’t start without a jump. i’m taking it somewhere else to get fixed and will not be doing business here again More

Service Associate, James, was helpful, and helped to expedite getting my Jeep rwady to go as I had an appointment. The oil & filter and tire rotation charges were very reasonable at around $100. I expedite getting my Jeep rwady to go as I had an appointment. The oil & filter and tire rotation charges were very reasonable at around $100. I will continue to use Group 1 Jeep, Dodge , Ram in Denton going forward. I highly recommend this location for your vehicle services. More

Garold was a fantastic advisor to help me through all the various repairs my car needed. Incredibly patient, kind, and made me feel incredibly comfortable making such a costly decision. Even through to the v various repairs my car needed. Incredibly patient, kind, and made me feel incredibly comfortable making such a costly decision. Even through to the very end to make some final confirmations on honoring the errors made. I was hesitant to send my car into the dealership, but Garold really gave me hope that it can be an incredible experience and that the dealership is just as kind as he is. Thank you!! More

Jeff Berberee was great to work with as was the finance team - overall great experience. Everyone was friendly. I will highly recommend. team - overall great experience. Everyone was friendly. I will highly recommend. More

Never been so impressed by a service department! Very responsive and honest and communicative and fix everything Very responsive and honest and communicative and fix everything More

More interested in selling car payments than cars. We stopped in to check out the numbers on a car. They bring out the little paper you can’t touch and test your quick math skills. Math wasn’t mathing We stopped in to check out the numbers on a car. They bring out the little paper you can’t touch and test your quick math skills. Math wasn’t mathing so we went home and secured financing, tried to call and get an otd total for the car and they questioned us about what our problem was for a second time. If you aren't willing to play “pack the payment” they are unprofessional, rude and condescending. They seem to prioritize greasy tricks you know well over selling cars at their ADVERTISED prices. Can’t recommend less. Because of our experience with financing/managers, I wouldn’t even trust the service department. Try if you enjoy being swindled/disrespected I guess More