Tim Laird

Technician was not professional plus, did not know exactly what was wrong with the vehicle exactly what was wrong with the vehicle More

by msscarlett4199 Verified Customer Verified Customer

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I purchased my last two vehicles from Walt Massey/ McGrubbs. The salesperson was awesome and service after sale is awesome . McGrubbs. The salesperson was awesome and service after sale is awesome . More

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I have purchased a number of vehicles online and the team at Walt Massey made the process easier and more efficient than any dealership I’ve ever worked with. They were easy to work with, responsive and org at Walt Massey made the process easier and more efficient than any dealership I’ve ever worked with. They were easy to work with, responsive and organized. I would highly recommend Anna and the dealership to anyone interested in purchasing online or at the dealership. More

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Valerie and sales and Ashley and service were great to work with. I took my F250 in for service and Ashlie was very knowledgeable about what was going on with it and kept me informed about its progress. W work with. I took my F250 in for service and Ashlie was very knowledgeable about what was going on with it and kept me informed about its progress. While I was waiting, Valerie showed me a couple of vehicles that I may be interested in in the future. She answered all of my questions and was very helpful. She was not pushy and allowed me to shop. Recommend 10 out of 10. More

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Very nice staff answer any questions I need answers to very satisfied customer will go back,and recommend very satisfied customer will go back,and recommend More

by PITTMANJENNIFER81 Verified Customer Verified Customer

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Had a really great experience with everyone we were dealing with at Walt Massey. Made the whole process go really smooth dealing with at Walt Massey. Made the whole process go really smooth More

by penniburch Verified Customer Verified Customer

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Ashley Mccraw was awesomely polite , outstanding service with updates. Management was hands on unlike most places. Very welcoming and professional. with updates. Management was hands on unlike most places. Very welcoming and professional. More

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I recently had the pleasure of working with Erica and Lynette regarding my vehicle repair, and I couldn't be more satisfied with the level of service they provided. From start to finish, Erica and Lynett Lynette regarding my vehicle repair, and I couldn't be more satisfied with the level of service they provided. From start to finish, Erica and Lynette were both communicative, knowledgeable, and genuinely invested in making sure everything was taken care of properly. Their attention to detail and commitment to customer satisfaction made a typically stressful experience surprisingly smooth. They kept me updated throughout the repair process, patiently explained the necessary work, and ensured my vehicle was returned in excellent condition. It's rare to encounter someone so dedicated and courteous in the auto repair industry, and they truly exceeded my expectations. I highly recommend Erica and Lynette to anyone in need of professional and trustworthy vehicle repair service. Thank you for your outstanding support! More

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If you're looking for a car where buying it is actually hassle free, this is the go to place. Outstanding Customer service! They will help you find whatever you're looking for & help fix your problems easi hassle free, this is the go to place. Outstanding Customer service! They will help you find whatever you're looking for & help fix your problems easily in their service department! Ms. Erica Gary is my go to girl!! More

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I recently had some repair work done on my vehicle and was incredibly impressed with the service I received from Erica. From the start, she was professional, courteous, and extremely knowledgeable. She to was incredibly impressed with the service I received from Erica. From the start, she was professional, courteous, and extremely knowledgeable. She took the time to clearly explain the issues, walk me through the repair process, and provided honest, straightforward recommendations — no pressure, no upselling. Erica kept me updated every step of the way and made sure the repairs were completed on time and to the highest standard. Her communication was excellent, and her attention to detail really gave me confidence that my car was in good hands. Thanks to Erica, what could have been a stressful situation was handled smoothly and efficiently. I truly appreciate her outstanding service and would highly recommend her to anyone needing vehicle repairs. She’s a true asset to the team! More

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