Tim Laird
Tim Laird at Walt Massey Ford

Tim Laird

Parts Manager

Walt Massey Ford

1494 U.S. 98 East
Columbia, MS 39429

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4.5
16 Reviews

Dealership Experience

5 yrs, 8 mos

4.5

16 Reviews

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16 Reviews of Tim Laird

July 01, 2026

Dealership Rating
Employee Rating

I really enjoyed the experience of buying a new vehicle at Walt Massey. Anna Davis is very knowledgeable of any vehicle that we test drove. More

by johnigirlgraves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2026

Walt Massey Ford responded

Thank you so much for your kind feedback! We’re thrilled to hear you enjoyed your new vehicle-buying experience at Walt Massey. We’re especially glad Anna Davis provided knowledgeable assistance with each vehicle you test drove and helped make the process a positive one. Thank you for choosing us, and we hope you enjoy your new vehicle!

June 19, 2026

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The dealership was excellent. They had a great selection of trucks, and they dealt with me fairly throughout the process. Anna went out of her way to help me and made sure I got a More

by ARC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anna Davis

Jun 19, 2026

Walt Massey Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had an excellent experience with our dealership and found a great selection of trucks to choose from. Providing a fair, transparent, and enjoyable buying experience is what we strive for every day. We’re especially glad Anna went above and beyond to help you and made sure you received a great deal. Her dedication to taking care of her customers truly makes a difference, and we’ll be sure to share your kind words with her. Thank you for your support and for choosing us. We hope you enjoy your new truck, and we look forward to serving you again in the future!

May 06, 2026

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Technician was not professional plus, did not know exactly what was wrong with the vehicle More

by msscarlett4199
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Recommend Dealer
No
May 07, 2026

Walt Massey Ford responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Ben Neubauer, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 731-1953.

April 25, 2026

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I purchased my last two vehicles from Walt Massey/ McGrubbs. The salesperson was awesome and service after sale is awesome . More

by moody808
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Recommend Dealer
Yes

Other Employees Tagged: Ashley McCraw

Apr 27, 2026

Walt Massey Ford responded

Thank you for sharing your experience. We’re glad to hear your salesperson provided great service and that you’ve continued to have a positive experience with both your purchases and after-sale support. We truly appreciate your loyalty and trust in Walt Massey!

March 05, 2026

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I have purchased a number of vehicles online and the team at Walt Massey made the process easier and more efficient than any dealership I’ve ever worked with. They were easy to work with, responsive and org More

by dfoster22
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Recommend Dealer
Yes
Mar 05, 2026

Walt Massey Ford responded

It is a pleasure to hear that this was the most efficient online buying process you have ever experienced. Being responsive and organized is exactly how the team aims to make remote purchases seamless and easy. Your high recommendation for the dealership is greatly appreciated.

October 22, 2025

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Valerie and sales and Ashley and service were great to work with. I took my F250 in for service and Ashlie was very knowledgeable about what was going on with it and kept me informed about its progress. W More

by 1331ckg
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Recommend Dealer
Yes

Other Employees Tagged: Ashley McCraw, Dalton Mcneese , Valerie Graham, Chris Waltz

Oct 24, 2025

Walt Massey Ford responded

We’re so glad to hear that both Valerie and Ashlie made such a great impression! It’s wonderful that you felt informed, supported, and never pressured throughout your visit. We appreciate the 10 out of 10 recommendation and look forward to seeing you again!

September 24, 2025

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Very nice staff answer any questions I need answers to very satisfied customer will go back,and recommend More

by PITTMANJENNIFER81
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Ashley McCraw

Oct 01, 2025

Walt Massey Ford responded

We’re so glad our staff took great care of you and answered all your questions. Thank you for your recommendation—we look forward to seeing you again!

September 19, 2025

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Had a really great experience with everyone we were dealing with at Walt Massey. Made the whole process go really smooth More

by penniburch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Dalton Mcneese , Chris Waltz

Sep 22, 2025

Walt Massey Ford responded

We’re glad to hear the team made your experience smooth and enjoyable from start to finish. Thank you for choosing us!

August 27, 2025

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Ashley Mccraw was awesomely polite , outstanding service with updates. Management was hands on unlike most places. Very welcoming and professional. More

by finebyme3210
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Ashley McCraw

Aug 28, 2025

Walt Massey Ford responded

We’re happy to hear Ashley and the management team made your experience so positive with great communication and a welcoming approach. Thank you for sharing such kind feedback!

July 24, 2025

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I recently had the pleasure of working with Erica and Lynette regarding my vehicle repair, and I couldn't be more satisfied with the level of service they provided. From start to finish, Erica and Lynett More

by newkey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

Jul 28, 2025

Walt Massey Ford responded

We’re so glad to hear Erica and Lynette provided such a standout experience! Their dedication to clear communication, attention to detail, and genuine care for our customers truly sets them apart. Thank you for the kind words and recommendation—it means a lot!

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