Tim McLaughlin
Tim McLaughlin at Gordon Chevrolet

Tim McLaughlin

Service Manager

Gordon Chevrolet

1166 Blanding Blvd
Orange Park, FL 32073

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4.1
17 Reviews
4.1

17 Reviews

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17 Reviews of Tim McLaughlin

October 12, 2025

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Employee Rating

My overall experience getting my transmission replaced was by far the worse experience ever. I have been coming to this dealership for years and never left feeling like I would not ever bring my business More

by monicaspears81
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ike Beckwith

Oct 14, 2025

Gordon Chevrolet responded

Monica, we understand how frustrating it can be to be without a vehicle for an extended period of time, especially while waiting for major repairs like a transmission replacement. Unfortunately, GM does not offer courtesy transportation outside of the bumper-to-bumper or the powertrain warranty period. We try to help our customers if we can by providing rental vehicles at a discounted rate when repairs fall outside the manufacturer’s coverage. In your case, we waived your 209.99 diagnostic fee in order to alleviate this burden. We value your loyalty over the years and regret that this experience did not meet your expectations. We always strive to deliver the best possible service and communication, and we’ll be reviewing your comments with our team to ensure we continue improving. Thank you again for your feedback and for giving us the opportunity to address your concerns.

October 06, 2025

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Joey and the rest of the service crew did a great job. Easy to talk to. job well done More

by wnormoyle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joey Register, Ike Beckwith

Oct 07, 2025

Gordon Chevrolet responded

Thank you so much for this review! We will share your kind words with Joey and the team, and we hope you have a wonderful day! Thank you for choosing Gordon!

August 21, 2025

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Please be aware. The work will be rushed and not done correctly. When you call back to get assistance No one wants to help you. Please find another dealership. More

by Kitajacksonjk42
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brad Peterson, Courtney Breadon

Aug 21, 2025

Gordon Chevrolet responded

Ms Jackson, we searched our database and couldn't locate any information under your name. We are located in Orange Park, Florida. If this review is not made in error, we would love to speak with you about your experience. Please call us at 904-272-2200.

June 02, 2025

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Always top notch never have to wait too long for vehicle to be serviced...good friendly service More

by No Ford's in my yard
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Recommend Dealer
Yes
Jun 07, 2025

Gordon Chevrolet responded

Thank you so much for this review! it is always our pleasure to take care of you, and we look forward to your next visit! Thank you for choosing Gordon Chevy!

May 12, 2025

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Great staff and awesome service. Repairs were completed in a timely and efficient manner. Vehicle looks brand new. More

by joelkbrowne
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Recommend Dealer
Yes
May 15, 2025

Gordon Chevrolet responded

Thank you so much for this review! It was our pleasure to take care of you, and we hope you have a great day! Thank you for choosing Gordon Chevy!

April 24, 2025

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Thank you for the great work. It seamed like it didn’t take long to get the job done. It works great. More

by biz7624
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Recommend Dealer
Yes
Apr 29, 2025

Gordon Chevrolet responded

Thank you so much for this review! It was our pleasure to take care of you and we thank you for your business!

April 11, 2025

Dealership Rating
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Corey has been the advisor I’ve dealt with whenever I’m due for service. He is always helpful, friendly, and professional. I recommend the whole service department to anyone needing anything. The service m More

by MonaLisa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Corey McAninch , Carolyn in service, David the diesel mechanic

Apr 13, 2025

Gordon Chevrolet responded

Thank you so much for this review! It is always our pleasure to take care of you, and we will share your kind words with the team! Have a wonderful day and thank you for trusting us with your business!

March 12, 2025

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Employee Rating

I was very satisfied with the body shop service with a written guarantee service. Staff was very good in communication More

by MICKEYS6296
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Breadon

Mar 12, 2025

Gordon Chevrolet responded

Thank you for this review! We are glad to hear you are so pleased with your service visit, and we look forward to your next visit! Have a great day!

February 26, 2025

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In route to Jacksonville I experienced a proble with my 2018 Malibu not shifting into park. I stopped my a Chevrolet dealership in Live Oak who advised tht they did not have the part to repair and recoomm More

by carolyn_m926
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ike Beckwith

Feb 27, 2025

Gordon Chevrolet responded

Carolyn, thank you for pointing this out to us and taking our call. We were glad to resolve it for you and hope you have a great day!

February 15, 2025

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very good job always happy with the service and recommend it to friends and I like the treats in the waiting room but there was no water last time More

by jplouden
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Gordon Chevrolet responded

Thank you for this review and recommendation! We apologize that our water bottles were not stocked on your visit and we will share your comments with our team. Thank you for choosing Gordon and have a great day!

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