The service was fantastic.
.. Tim was wonderful and kept me informed via text the status of the work being done on my vehicle.
.. Tim was wonderful and kept me informed via text the status of the work being done on my vehicle.
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by BGATTON0
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2023 -
Granite Subaru responded
Thank you for the nice review. Customers love how much we're in contact during their service work. It's always nice to hear from another of Tim's Fans.
Great service, just took a little longer than expected.
Thank you for the hot chocolate
Thank you for the hot chocolate
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by nabascom
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2023 -
Granite Subaru responded
Thank you for the nice review. We're sorry it took loner than expected. We aim to make things as quick as possible.
Everyone is responsive and listens to my concerns and
questions! My vehicle is diagnosed and serviced quickly!
questions! My vehicle is diagnosed and serviced quickly!
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by sarahegram
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chase Griffin, Jamie Lawrence
Dec 29, 2022 -
Granite Subaru responded
Sarah, we appreciate the nice review. Our entire team tries to make servicing super easy and stress free!
The staff is wonderful at this dealership.
My big concern is with the issues I have had with my vehicle. The most recent was the battery (it’s a 2021 Ascent). It is my primary vehicle and d
My big concern is with the issues I have had with my vehicle. The most recent was the battery (it’s a 2021 Ascent). It is my primary vehicle and driven daily. It would not start the other day and they said the battery was low so instead of replacing it, they charged it. With the recent lawsuit (I have a 2015 Forester that had battery issues), I would think they would be more concerned about this issue, especially since they determined nothing was draining it. I have 4 kids and cannot be stuck somewhere with a car that will not start because they did not want to replace a battery.
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by lmbfutrell
Verified Customer
Verified Customer
Other Employees Tagged:
Roberto Rodriguez
Dec 29, 2022 -
Granite Subaru responded
Thank you for the review and bringing this to our attention. We don't want you to be stranded with the kids which is why we perform a battery bench test to ensure your battery is in working order. If your battery tested fine then we don't have a concern. However if there is an issue moving forward we will of course handle it. Unfortunately things cannot just be replaced, we have to test, monitor and follow guidelines set by the manufacturer.
We have been Subaru owners for 23 years now and have only
had our cars serviced from Granite Subaru and have had four different Subaru's for every family member purchased here. Service and Sales are the abs
had our cars serviced from Granite Subaru and have had four different Subaru's for every family member purchased here. Service and Sales are the absolute best and so responsive to our needs. Highly recommend them !
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by roicurtis
Service Price Transparency
Dec 29, 2022 -
Granite Subaru responded
Thank you for your amazing review and for your recommendations.
The tire got blown out on the highway.
Granite Subaru was able to get my car in that day and get new tires and an alignment done. The service was great, the waiting room was stellar, and T
Granite Subaru was able to get my car in that day and get new tires and an alignment done. The service was great, the waiting room was stellar, and Tim informed me about my car. I ended up needing a loaner car which was easy to do and the next day Tim called me to say that my car was done early. Awesome job. I highly recommend Granite Subaru's service department.
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by kingerredsox
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2022 -
Granite Subaru responded
Thank you so much for the great review. We're so glad we were able to fix this issue right aways. Tim and the entire team do an amazing job for us.
Everyone there was most helpfu, courteous and a delight
to work with . Disappointed in my Subaru needing work at current mileage
to work with . Disappointed in my Subaru needing work at current mileage
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by LOVEJACK0316
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2022 -
Granite Subaru responded
Thank you for the kind words.
They go the extra mile for their customers.
Friendly staff, and very informative about the vehicle repairs.
Friendly staff, and very informative about the vehicle repairs.
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by JMLETEND21
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2022 -
Granite Subaru responded
Thank you for the nice review. Our team really does go above and beyond for our customers.
As always, my visit was flawless!
I was in and out in no time. My car was vacuumed, washed, inside and out! Thank you, as always, for superb service!
I was in and out in no time. My car was vacuumed, washed, inside and out! Thank you, as always, for superb service!
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by CONEYBANDITA
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2022 -
Granite Subaru responded
Thank you for the great review and helpful feedback. We appreciate the kudos.
Tom was fantastic and my car drives like it is brand new
thanks to his work.
thanks to his work.
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by JOHNWEBER288
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2022 -
Granite Subaru responded
John, thanks for the great review.