Tim Root
Tim Root at Coastal Nissan

Tim Root

Service Manager

Coastal Nissan

109 Accord Park Drive
Norwell, MA 02061

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Tim Root

January 10, 2026

Dealership Rating
Employee Rating

Always helpful and knowledgeable and car ready in a timely manner also very kind! Great customer service! More

by juannettasilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Jan 12, 2026

Coastal Nissan responded

Thank you juannettas, For sharing your feedback with our team at Coastal Nissan, We appreciate your business and look forward to seeing you again soon.

January 10, 2026

Dealership Rating
Employee Rating

The manager was extremely helpful, courteous and professional. He explained what the mechanic did and suggested for the future . More

by mchlmtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr Grimes

Jan 12, 2026

Coastal Nissan responded

Thank you mchimtm, We're glad you had a good experience working with our service team at Coastal Auto Center in Cohasset, We appreciate your business and look forward to seeing you again.

January 01, 2026

Dealership Rating
Employee Rating

Not happy that I haven’t even owned my Carr for a month yet and have brought it back for issues 4 times now. I didn’t expect to spend every penny I had over $14,000 and have so many things wrong in such a More

by donnamelanson1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 17, 2025

Dealership Rating
Employee Rating

Coastal continues to provide excellent and friendly service. The service department is continuously looking for the customer and vehicle More

by jpillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Dec 17, 2025

Coastal Nissan responded

Thank you jpillard, We're glad you had a good experience working with our service team at Coastal Nissan, We appreciate your business.

November 16, 2025

Dealership Rating
Employee Rating

George was great! Very personable and knowledgeable. Our car was repaired quickly and we have had no issues since! Thank you More

by e.widdop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Nov 17, 2025

Coastal Nissan responded

Thank you e.widdop, For sharing your feedback with our service team at Coastal Nisson.

November 08, 2025

Dealership Rating
Employee Rating

Informative not pushy. Heard what you were looking for and worked with you.Made you feel comfortable not stress. More

by cotterpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Tourigny

Nov 10, 2025

Coastal Nissan responded

Thank you cotterpatty, We're glad you had a good experience working with our service team at Coastal Nissan.

November 06, 2025

Dealership Rating
Employee Rating

Great dealership. Great service. Definitely will recommend. George and Dave are the best service professionals that I know and I have been around for a long while. More

by riboric1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Nov 06, 2025

Coastal Nissan responded

Thank you riboric1, We're glad you had a good experience working with George and Dave and our service team at Coastal Nissan.

November 05, 2025

Dealership Rating
Employee Rating

They are professional, knowledgeable, and very helpful. It is in a convenient location and had a good selection of cars More

by Kl1437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2025

Coastal Nissan responded

Thank you KI1437, For sharing you review with our team at Coastal Nissan, We look forward to seeing you again.

September 29, 2025

Dealership Rating
Employee Rating

The employees are very polite and friendly and it doesn’t matter what you are having done to your car they stay in contact and notify you of any problems! More

by Linda Towne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny , Butch Maier

Sep 29, 2025

Coastal Nissan responded

Thank you Linda, We're glad you had a good experience working with our service team at Coastal Nissan, We appreciate your business.

August 27, 2025

Dealership Rating
Employee Rating

I received service immediately upon arriving at the location. The staff was very helpful and the work was completed quickly and efficiently. The staff was great! More

by mjohnson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny , Butch Maier

Aug 27, 2025

Coastal Nissan responded

Thank you mjohnson87, We're glad you had a good experience working with our service team at Coastal Nissan, We appreciate your business, and look forward to seeing you again.

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