Tim Turner | Page 6

Daughter. Rough in her car for an oil change and tire rotation. Technician rated tires as “poor” listing low tread depth, but listed no measurements of the act Rough in her car for an oil change and tire rotation. Technician rated tires as “poor” listing low tread depth, but listed no measurements of the actual depth of the tread, and uneven wear but did not mark which tires were the issue. Then someone tried to convince her they needed to be replaced and, lo and behold, they had them in stock and could do it that day. I had the tires checked at a local tire place, that I trust, and was told the tires were fine. More

by CHAD.FIFE Verified Customer Verified Customer

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Great info on vehicle and paper work nothing hidden,like unexpected costs or fees .east purchase unexpected costs or fees .east purchase More

by hounddog3829 Verified Customer Verified Customer

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The service agent was polite, thorough and honest. The waiting area is the nicest I’ve ever seen. And I really appreciated the image updates of the work being done on my truck. I’m glad I made this ch The waiting area is the nicest I’ve ever seen. And I really appreciated the image updates of the work being done on my truck. I’m glad I made this choice. More

by S88.scott Verified Customer Verified Customer

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Always an excellent experience! Everyone is helpful and friendly! I will continue to be a customer! Everyone is helpful and friendly! I will continue to be a customer! More

by jpepper5 Verified Customer Verified Customer

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Dropped my truck off Thursday July 31st around 11 pm for my oil change appointment Saturday at 2 pm and they were “supposed” to call me and my other contact when the truck was ready (should’ve been Saturday my oil change appointment Saturday at 2 pm and they were “supposed” to call me and my other contact when the truck was ready (should’ve been Saturday or even Friday is the what the service worker said). No phone call or voicemail to me or my other contact and had to go up Monday morning when they opened and ask them if my truck was ready which it was. Just poor managing, reaching out, etc by victory Toyota service center and I will take my tundra to another Toyota service center. More

by DICK30 Verified Customer Verified Customer

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It is a friendly dealership and willing to help out the customer with there needs and concerns customer with there needs and concerns More

by msgargrd Verified Customer Verified Customer

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The service department is very efficient. Very personable customer service. The waiting are is very nice. Very personable customer service. The waiting are is very nice. More

by goodgal_25064 Verified Customer Verified Customer

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The dealership was clean. They were quick to help us and our wait was short They were quick to help us and our wait was short More

by KARENNOVAKOSKI Verified Customer Verified Customer

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Friendly and prompt service. So far I have been quite pleased with the service department at Victory Toyota. So far I have been quite pleased with the service department at Victory Toyota. More

by Pennington304 Verified Customer Verified Customer

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While waiting on a inspection of my Tacoma i asked a salesman if the ever get and manual transmission trucks ( because im not impressed with the automatic chasing gears ) and his reply was no and we wil salesman if the ever get and manual transmission trucks ( because im not impressed with the automatic chasing gears ) and his reply was no and we will not be getting any , total snob More

by jasonboone Verified Customer Verified Customer

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