This is the 5th vehicle we have bought from Tristate in
the last 6 years. They are hands down the best dealership around.
the last 6 years. They are hands down the best dealership around.
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by valasek.kevin
Verified Customer
Verified Customer
Other Employees Tagged:
Kenny Hanna, Ashlie Wagner, Whitney Walker, Todd Irvine
Apr 13, 2023 -
Tri State Chrysler Dodge Jeep RAM responded
Congratulations on your new vehicle, Kevin! We are so glad that we once again had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
Very laid back salesman and Andrew in there financial
department took his time to find what worked best for me. Everything was at a slower pace no rush rush to kick me out the door and move to the next p
department took his time to find what worked best for me. Everything was at a slower pace no rush rush to kick me out the door and move to the next person
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by mattsdodges
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew
Apr 03, 2023 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tri State Chrysler Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come!
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
Great people, nice vehicles, very clean, respectful,
helpful, patient, generous, smart, kind, funny, awesome, fast progress
helpful, patient, generous, smart, kind, funny, awesome, fast progress
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by hlouise2013
Verified Customer
Verified Customer
Other Employees Tagged:
Ashlie Wagner
Mar 20, 2023 -
Tri State Chrysler Dodge Jeep RAM responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Chrysler Dodge Jeep RAM!
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
All said and done we were happy with the way it turned
out great car
out great car
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by trittenr
Verified Customer
Verified Customer
Mar 06, 2023 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Tim here at Tri State Chrysler Dodge Jeep RAM.
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
Ashley is great.
She works very hard to answer all of our questions and to get all issues resolved.
She works very hard to answer all of our questions and to get all issues resolved.
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by hotrodv_6
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kenny Hanna, Ashlie Wagner
Jan 05, 2023 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Ashlie always delivers a great experience. We truly appreciate your business.
Aaron was very knowledgeable and was enjoyable to work
with. He called a few days later to how we liked the car. Enjoyed this experience.
with. He called a few days later to how we liked the car. Enjoyed this experience.
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by bjangelgranny
Verified Customer
Verified Customer
Other Employees Tagged:
Aaron Farrell
Dec 27, 2022 -
Tri State Chrysler Dodge Jeep RAM responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Tri State Chrysler Dodge Jeep RAM!
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
The reps I spoke with were extremely helpful and patient.
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by pcespinosa83
Verified Customer
Verified Customer
Other Employees Tagged:
Ashlie Wagner, Lee Richmond *****
Nov 25, 2022 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Tri State Chrysler Dodge Jeep RAM are glad to have you as a customer.
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
All the people we dealt with were very accommodating and
eager to help us trade and become familiar with our new purchase.
eager to help us trade and become familiar with our new purchase.
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by ivacklns
Verified Customer
Verified Customer
Other Employees Tagged:
Ashlie Wagner
Nov 10, 2022 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Tri State Chrysler Dodge Jeep RAM are glad to have you as a customer.
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
Made the buying process very easy.
Very good communication from start to finish. I would recommend them to others.
Very good communication from start to finish. I would recommend them to others.
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by eric
Verified Customer
Verified Customer
Other Employees Tagged:
Lee and Rick
Oct 31, 2022 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
We have purchased at least four vehicles with Tim over
the years and continue to come back to him. He gets 5 stars. The lower rating for the dealership is because an incident where someone in the service
the years and continue to come back to him. He gets 5 stars. The lower rating for the dealership is because an incident where someone in the service department was not helpful or knowledgeable regarding issues with our vehicles not recognizing the fob. Another frustration was when my son tried to deal with a salesman regarding a possible trade in and purchase. I don't know with whom he dealt, but they gave him misinformation regarding credit/loan details in what appeared to be an effort to get him to go through the dealership for financing. I also believe he was quoted a below market value on his possible trade and a high price on the truck he was interested in purchasing. I realize the dealership needs to make money on the trade, but it seemed as if someone saw a "young kid" and tried to take advantage. He had better luck on his own.
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by Ab404
Verified Customer
Verified Customer
Oct 28, 2022 -
Tri State Chrysler Dodge Jeep RAM responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Lee Richman
Sales Manager
lrichman.tristate@gmail.com
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