Dealership Experience
4 yrs, 9 mos
Industry Experience
25 yrs, 5 mos
98 Reviews
Write a Review98 Reviews of Tim Wilkins
April 20, 2024
This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Friendly and Fast. My service was completed in around a hour and half with Oil Change, Tire Rotation and Exterior Wash. More
Other Employees Tagged: Edwin Chan, Samantha Oliphant, Gavynn Norris
April 19, 2024
I came in with a slow leak in a tire expecting they would just plug it and I'd be in my way. My service advisor, Tim Wilkins, let me know that they couldn't plug and would have to replace it at a cost of $2 just plug it and I'd be in my way. My service advisor, Tim Wilkins, let me know that they couldn't plug and would have to replace it at a cost of $270. It was then that he told me that it would be covered by the road hazard insurance I had bought 2 years earlier when I bought the truck I didn't remember I had that policy and it would have been very easy for them to just charge me the full price. I can't thank them (Tim) enough for going the extra mile of checking if I had the Road Hazard policy and for submitting a clam on my behalf. I was thinking of just going to Discount Tire but if I had the policy never would have come up and I'd be out the cost of a new tire. I really am thankful for the fine staff at James Wood and for them going the extra mile for me. More
Other Employees Tagged: To the tire tech who worked on my truck, thank you.
April 13, 2024
The service provided om our 2016 Z51 Corvette Stingray which included an oil change and state inspection. The ease of scheduling an appointment and the time of service completed was absolutely outstanding which included an oil change and state inspection. The ease of scheduling an appointment and the time of service completed was absolutely outstanding. Thank you Tim Wilkens. More
April 05, 2024
James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More
Other Employees Tagged: Chase Whaley, Christopher Douglas, Jarrett Abel, Tammy Brooks, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew