Timothy Zoll

Quick detailed service, with professionalism all the way. Allowing remote purchase to happen. Thank you Allowing remote purchase to happen. Thank you More

by angelica.chauca Verified Customer Verified Customer

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People are nice, but you should reconsider where to buy your car. They don't know xxxx and will leave out crucial information about their cars conditions. I bought my first car this past May from Northw your car. They don't know xxxx and will leave out crucial information about their cars conditions. I bought my first car this past May from Northway, and had a smooth sales experience. Negotiated what I thought was fair value, did my research, looked at the car fax, and was able to get out of the xx LoJack charge. Drove 2 and a half hours the next day and test drove it before completing all the paperwork. Our sales guy, Timothy, although a nice guy, did not know ANYTHING about the car, and I would not recommend working with him if you want a sales guy who actually knows the car he is selling. I asked him a lot of questions to which his answers were "yup that sounds right" or "im pretty sure", including confirming the "new brakes" it had said in the listing. A month later I bring the car to my local trusted mechanic and it completely fails inspection. Not only did I get a quote for $1350 for all new brakes, which Timothy had told me were new, I also as told there was a rust hole in the rear frame from a previous collision. I had looked at the car fax and it said minor damage, but this was frame damage and a dented gas tank, which was not made aware of. I had to take a day off work to drive the 2 hours and change back to the lot to get them to fix it. The service woman was nice, however the patch job that was done was not. A proper patch would have been drilling the rust out and welding a metal patch on but instead they spread body filler over the rust and called it a day, allowing the rust to spread without me knowing. They did kindly replace the brake rotors, but this should have been done before I bought the car or at the very least make me aware that they needed replacement. Then sacrificing my Saturday to pick the car up, they gave it back to me with an 8th of a tank and zero paperwork on what had been done. You won't find your typical sleezy sales guys, at your usual side of the highway used car lot with a trailer for an office (what this place is), but you will find incompetent salespeople promising you a good car without mentioning frame damage and brakes that need immediate replacing. They may have a better deal than others, and be friendly and seem honest, but if you want a car without problems, I would HIGHLY suggest going somewhere else. More

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You have a lot of selections of cars that are in good conditions and highly recommend this dealership to family and friends. conditions and highly recommend this dealership to family and friends. More

by Cecilia Verified Customer Verified Customer

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Smaller sized dealership with fair prices and quality vehicles. Tim was very efficient and priced our trade in fairly. Would highly recommend you check them out and ask for Tim! vehicles. Tim was very efficient and priced our trade in fairly. Would highly recommend you check them out and ask for Tim! More

by manja0 Verified Customer Verified Customer

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We had an excellent experience at Northway Automotive we were there to purchase a car for my son who’s this will be his first car and it was a really good experience. Tim was great. They were responsive. Th were there to purchase a car for my son who’s this will be his first car and it was a really good experience. Tim was great. They were responsive. They laid everything out clearly and a car is just tremendous. More

by Kevin Rakowsky Verified Customer Verified Customer

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Where do I begin? I reached out to inquire about a Dodge Charger listed at $29,997. I submitted a respectful $20K offer—not expecting a “yes,” but maybe a counter or a I reached out to inquire about a Dodge Charger listed at $29,997. I submitted a respectful $20K offer—not expecting a “yes,” but maybe a counter or at least professionalism. Instead, I got a sarcastic, emotional essay from Timothy Zoll. When I calmly pointed out the unnecessary tone, he replied with a single letter: “K.” That one letter said it all—ego, immaturity, and a total lack of professionalism. If this is how Northway Automotive handles basic negotiation, I shudder to think how they handle real conflict. The kicker? I left a detailed review on Google. Within hours, a vague 5-star review magically appeared above mine. Curious timing. After reading dozens of similar 1-star reviews, many with equally defensive replies from management, it’s clear this isn’t a one-off—it’s a pattern. Northway doesn’t just sell cars; they sell delusion and damage control. I walked away without the car—but with clarity. You're not just buying a vehicle; you're inheriting the attitude of the person handing you the keys. And in this case? I want no part of it. More

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My 3rd car from them and referred 2 friends with no complaints quality cars Tim is great complaints quality cars Tim is great More

by d9nahaf Verified Customer Verified Customer

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I had mixed feelings about my dealings with this dealership. There listing price does not include and expensive document fee or $600.00 or a $700.00 several year contract for a low jack they automat dealership. There listing price does not include and expensive document fee or $600.00 or a $700.00 several year contract for a low jack they automatically put on your car. This made their pricing less competitive than I thought. They were busy while I was there, and the sales person was somewhat distracted with other buyers while working with me. They gave me a fair price on my trade in that aligned with another quote I received. When I left the dealership I discover one of the car remotes was not working. I was grateful when it only needed a battery. It did make me wonder how thoroughly they examined the car. They contacted me later stating they failed to apply my cash down payment to my sale and gave me the option to rectify it, all options seemed inconvenient and again concerning. More

by jenniferjwatkins Verified Customer Verified Customer

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Tim made the process VERY EASY and FAST! He made sure I walked out with keys and drove away in great SUV (2022 Mitsubishi Outlander)! I recommend this dealership and please contact Tim if yo He made sure I walked out with keys and drove away in great SUV (2022 Mitsubishi Outlander)! I recommend this dealership and please contact Tim if you’re interested in purchasing a vehicle ! More

by Ebony Verified Customer Verified Customer

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I buy cars for my business fleet and bought 2 at the same time from these guys. One of the easiest, quickest purchases ever. Great communication, cars were as advertised. Would absolutely use them again. time from these guys. One of the easiest, quickest purchases ever. Great communication, cars were as advertised. Would absolutely use them again. Highly recommend More

by MINDEEC Verified Customer Verified Customer

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