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Tina Swartz
Tina Swartz at Victory Hyundai

Tina Swartz

Service Manager

Victory Hyundai

2990 GH DRIVE
AUSTINBURG, OH 44010

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Tina Swartz

April 19, 2026

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Great service and a pleasant surprise of a $25 Amazon gift card for the $50 coupon I turned in. More

by Leben
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Recommend Dealer
Yes
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Apr 19, 2026

Victory Hyundai responded

We’re thrilled to hear you enjoyed our service and the surprise gift card. Tina was happy to include the gift card with your coupon. Thank you for entrusting us with your Hyundai Santa Cruz; we look forward to assisting you again. Derrick Keller General Manager derrick.keller@victory440.com

March 30, 2026

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Great sevice. Wonderful people in service department. Have passed the word on to friends and acquaintances! More

by WALKERSCOTTV
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryen

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Mar 30, 2026

Victory Hyundai responded

We appreciate your kind words about our service department. Tina and the team are thrilled you had a positive experience with your Hyundai maintenance and appreciate you recommending us to others. We look forward to serving you and your friends on your next visit. Derrick Keller General Manager derrick.keller@victory440.com

March 28, 2026

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Employee Rating

Well I’ve only been to Victory Hyundai twice, but , I’m very pleased with the service. Everyone very pleasant to deal with. More

by laurae43
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Recommend Dealer
Yes
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Mar 28, 2026

Victory Hyundai responded

Thank you for coming back for your Hyundai Venue service. We’re glad our team made the experience pleasant and look forward to welcoming you again. Derrick Keller General Manager derrick.keller@victory440.com

March 12, 2026

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The service team has always been so nice and keeps you updated on your vehicle. More

by MYTIA352
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Hasan

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Mar 12, 2026

Victory Hyundai responded

We appreciate you noting our service team’s friendly approach and timely updates during your Hyundai Santa Fe service. We’re glad this consistency makes your visit smoother. We look forward to servicing your Santa Fe again. Derrick Keller General Manager derrick.keller@victory440.com

March 07, 2026

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Completely missed the entire problem with my vehicle, missed diagnosed and absolutely undereducated on what I came in for More

by esbrighter
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Workmanship
Service Time
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Recommend Dealer
No
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Mar 12, 2026

Victory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Derrick Keller General Manager derrick.keller@victory440.com

Mar 12, 2026

Victory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Derrick Keller General Manager derrick.keller@victory440.com

February 04, 2026

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Service was performed as expected, didn't take long. Dealership was extremely clean and comfortable. They also had no problem with me rescheduling due to weather. More

by mes3321
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Recommend Dealer
Yes
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January 14, 2026

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Nice to work with seemed little pricey for work. Other than that work was done and everything is working. More

by Harleypaul
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Recommend Dealer
Yes
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January 11, 2026

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Very helpful and detailed. I use this dealership all the time and I appreciate your service Department.Thanks More

by Silvermom42
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Recommend Dealer
Yes
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December 29, 2025

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Nice dealership. Great service department. Friendly and worked hard to get me what I wanted at a good price. Highly recommend. More

by davidjpage
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Keller, Steve Reider, Gabe Hasan, Jeannie Schmucker, MATT ZSIGRAY

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December 28, 2025

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They are very helpful and very efficient great customer service Clean & tidy waiting room with snacks and beverages More

by chrisrussell48
Recommend Dealer
Yes

Other Employees Tagged: Tina Swartz

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