Tino Pereira
Tino Pereira at BMW of Springfield - New Jersey

Tino Pereira

Service Manager

BMW of Springfield - New Jersey

391 US Highway 22 E
Springfield, NJ 07081

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16 Reviews
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16 Reviews

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16 Reviews of Tino Pereira

January 24, 2023

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Employee Rating

I have been utilizing, this dealership for over 20ys tino and Jacob are the most comprehensive and understanding individuals. always doing the best to resolve any concerns i may have. will continue to use t More

by greatlifestyles1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Kolasinski, Jocelyn Cedano, Gabe Coelho , Pedro Santos

April 25, 2020

Dealership Rating
Employee Rating

Excellent The service staff and technicians are very friendly, polite and professional. Gaberiel my service technician and Marc DeAlmeida, Assistant Parts Mana More

by Doris Ragins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Augusto, Gabe Coelho , Marc DeAlmeida

October 04, 2016

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Employee Rating

OUTSTANDING!!! I have been with JMK BMW since 2001- I just purchased my 3rd BMW. Tino, Paul, Jacob, Will and Beatrice have flawlessly excelled at providing excellen More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Kolasinski, Paul Augusto , William DaSilva, Beatrice Pereira, Noel in sales.

Oct 04, 2016

BMW of Springfield - New Jersey responded

That is what we like to hear! We are thrilled to hear your most recent visit has once again left you completely satisfied. Our entire team takes great pride in continuously providing you with the premium BMW experience you always deserve. Our name may have changed, but our dedication to complete customer satisfaction never will. We truly appreciate your continued business, and please do not hesitate to let us know if you need anything else. Have a wonderful day!

August 29, 2016

Dealership Rating

Awesome Service Center I have a 2004 BMW X5 and have always serviced it at BMW of Springfield, the level of service is far superior to any other service center.The friendly More

by Amelia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jacob Kolasinski

Aug 29, 2016

BMW of Springfield - New Jersey responded

Amelia, thank you so much for sharing your kind words! We are so glad to hear Tino, Jacob and our ladies up front all go above and beyond to make sure you always leave our dealership completely satisfied. Our entire team takes great pride in making sure our customers always receive the premium BMW service they deserve. We truly appreciate your continued business, and look forward to seeing you again in the future!

January 29, 2016

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Employee Rating

Charles Amadi!! The BEST by far ! This is about Charles! This is my second BMW in 6 months!!! Charles is the consoment professional. He makes my experience awesome. I'm telling you as More

by RyanShae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Amadi

Feb 08, 2016

BMW of Springfield - New Jersey responded

Ryan, thank you so much for taking the time to share your great feedback! We are so glad Charles has been able to go above and beyond the call of duty for the second time in six months for you. You are right, people approach the buying process with caution at the average dealership. Luckily for our customers, we are not an average dealership. BMW of Springfield takes great pride in doing everything we can for our customers, so that they can drive off of our lot completely satisfied. We truly appreciate your continued business, and are looking forward to working with you again in the future. Have a great day!

January 04, 2016

Dealership Rating

Real Professional Servicing After a very negative roadside experience, my X5 was eventually taken to BMW of Springfield NJ and within a short time received a brand new transmissi More

by BMW_Customer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Augusto

Jan 04, 2016

BMW of Springfield - New Jersey responded

Thank you so much for your great feedback! We are so glad to hear both Tino and Paul were able to restore your confidence in BMW's dedication to our customers, and making sure they always leave our dealership completely satisfied. It is unfortunate the circumstances which brought you to our service center, but we are always read, willing and able to quickly and effectively take care of any issues so you can quickly get back on the road. BMW is a higher standard of brand, and we believe our customers deserve a higher standard of service to match. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a great day!

August 17, 2015

Dealership Rating

CHARLES is AWESOME!!! JMK BMW is the BEST! And their greatest asset is their people! Charles is at the top of my list! Please go see him, he made my experience so easy. And More

by RyanShae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Amadi , Benn Barron, Christopher Diaz, Robert S!!!!!!

Aug 19, 2015

BMW of Springfield - New Jersey responded

You are quite welcome, Ryan! It was our pleasure to make sure that you drove away from our dealership completely satisfied. Charles and the rest of our dedicated team take great pride in being able to provide a level of customer service that simply cannot be beat. Please do not hesitate to let us know if there is anything more we can for you. We truly appreciate your business. Enjoy your new BMW!

June 18, 2015

Dealership Rating

JMK BMW is #1 for customer satisfaction! I WOULD REMISSED IF I DID NOT TAKE THE TIME TO REMARK MY RECENT EXPERIENCES AT JMK BMW PARTS, BODYSHOP AND THE SERVICE DEPARTMENT. I TOOK MY CAR IN FO More

by Burton G Edison NJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benn Barron, Lauren DeFilippo

Jun 19, 2015

BMW of Springfield - New Jersey responded

Wow! Thank you so much for your kind words, Burton. We are just ecstatic to hear about your great visit to our service and parts departments. Tino and Lauren do an amazing job, as does the rest of our staff, always going above and beyond for our customers to make sure they know that their vehicles are in great hands whenever they visit our dealership. It was our pleasure to provide you with a loaner car while we were taking care of your "baby". We truly appreciate your business, and look forward to the next time our Dr. Quincy and Nurse Jackie can take care of you again!

September 22, 2014

Dealership Rating

Wheel and Tire Package Insurance Was sold the wheel and tire insurance policy and was told that Allstate would only repair my tire, since they changed their policy. JMK resolved my i More

by Moefreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jocelyn Cedano , Mauricio Nunez

Sep 25, 2014

Moefreak responded

On 9/24/14 I spoke to Tino Pereira and was told that BMW is going to honor my REPLACEMENT policy for the current tire, and all tires in the future, for the duration of my policy. I plan on requesting this in writing from the dealership when I bring my car in for the replacement on 9/29/14, so that I will not encounter this same problem going forward.

August 22, 2014

Dealership Rating

read me!! I just boughtmy 5th vehicle from JMK and couldn't be happier with my experience. I have been a loyal custome for over 15 years and they still manage t More

by tonyl252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Dwyer, Jacob Kolasinski-Service

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