Todd Bartley | Page 14

Very helpful great to deal with will do business with again. Very good experience a+ again. Very good experience a+ More

by jeteman Verified Customer Verified Customer

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Great people and definitely a great experience! ! Robert went above and beyond to get my deal done and they definitely have my business from here on out!! ! Robert went above and beyond to get my deal done and they definitely have my business from here on out!! More

by zachrandall856 Verified Customer Verified Customer

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Great experience. Salesman Billy Nossaman was outstanding to work with. Will buy all my future cars from Estles Salesman Billy Nossaman was outstanding to work with. Will buy all my future cars from Estles More

by jknossaman Verified Customer Verified Customer

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Truck was ready to test drive when i arrived. A couple hours later I was driving my new truck home. Great deal and smooth process. Mark is a true professional! A couple hours later I was driving my new truck home. Great deal and smooth process. Mark is a true professional! More

by Crllnd Verified Customer Verified Customer

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Car was clean and ready for pickup as promised. The pricing was as quoted and the salesman was very helpful. The pricing was as quoted and the salesman was very helpful. More

by kirk4de Verified Customer Verified Customer

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All sales staff, service staff and owner are courteaous and professional. Great experience once again. Thank you for the smooth transaction. and professional. Great experience once again. Thank you for the smooth transaction. More

by jwean Verified Customer Verified Customer

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The Salesman was excellent, the vehicle was exactly what I wanted. However, the financing person manipulated the numbers and I left feeling taken advantage of. I wanted. However, the financing person manipulated the numbers and I left feeling taken advantage of. More

by JSTRAUSS430 Verified Customer Verified Customer

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Would never purchase another car here. . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and no . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and now being quoted 6k in repair cost.. mind you this car has been driven less and than 5k miles since purchasing it.. absolutely wild to sell a piece of junk for almost 20k. I have serviced my Cadillac and recommended others to go there for years NEVER AGAIN.. WILLINGLY WILL SPREAD THE HONEST NEWS ABOUT THIS DEALERSHIP ON ALL PLATFORMS GOING FORWARD. More

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Another good transaction for all concerned. Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pins Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pinstripe to accent the hood applique. Thanks to all. More

by jwean Verified Customer Verified Customer

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This has to be the worst dealership on the planet. This dealership delivered my brand new 2024 Cadillac Escalade with a huge scratch on the passenger side that covered both doors. I was told that I al This dealership delivered my brand new 2024 Cadillac Escalade with a huge scratch on the passenger side that covered both doors. I was told that I already purchased the vehicle and paid for it so from there on it is my problem. The vehicle was delivered to me with this scratch. This Escalade is brand new and cost me over $115,000. I even paid extra for the ceramic coating that is guaranteed to help protect against scratches.. when I questioned Alex, the sales person, he told me he would check with his manager. All I got for response was a bunch of xx as to why they couldn’t help me or cover it. They offered to do absolutely nothing to rectify the issue. This vehicle was delivered to my door with this giant scratch on it. Read the rest of the one star reviews here and run away!!! I have contacted an attorney, the BBB and the local media to help make others aware of this dealerships shady practices. I have also reached out directly to Cadillac in an effort to have their dealer accreditation pulled. They are very bad business for the community. More

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