Todd Hollander | Page 2

Todd was extremely professional, very knowledgeable and could not have been more accommodating and personable. Very low pressure and available to always answer questions and concerns. Todd was one of the could not have been more accommodating and personable. Very low pressure and available to always answer questions and concerns. Todd was one of the finest sales consultants that I have experienced in over 60 car purchases throughout my car buying history spanning over 55 years. We were looking for a specific model, color and options for our new Lexus ES300h and it was not available at the dealership. Todd found the car we were looking for at a Lexus dealership in Phoenix and made the arrangements for it to be shipped to Tucson and he remained focused on our needs and the delivery of the vehicle throughout the sales process. Just a really great person and so easy to work with and no detail was overlooked by him. Highly recommend him if you want things to go perfectly in your purchase experience. More

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TODD & JENNIFER this morning were extremely AWFUL TO PUT it lightly !!!! I called about a car I want to purchase and this Todd guy could not find who I spoke with last week. So he proceeded to talk ov PUT it lightly !!!! I called about a car I want to purchase and this Todd guy could not find who I spoke with last week. So he proceeded to talk over me in a very rude tone and not let me speak so I asked him if I could speak to a different salesperson and he said he has been there 15 years and he says maam I am trying to help u here rudely and finally he said hey Jennifer will you help this lady she says I have an attitude , I then hear Jennifer say this lady is crazy hang up on her. So they then hung up on me. I hope the owner who runs this dealership records the phone calls and can hear how they are treating and talking to potential customers ! This is appalling behavior and unfortunately this behavior is now accepted these days in this fallen world. I would highly recommend looking at other dealerships for your car purchases , with SO many options now , you can find places who want to sell and who WILL treat you WITH respect and kindness at the same time !! This place and the two people ‘ Todd and Jennifer ‘. Should be getting some help on how they interact with people who are calling to spend their money with them and pay their pay checks. . Truly astonishing. This is a sad world we have are living in with people like these two who don’t know how to behave and speak with respect and kindness and are in this line of work where those things are pretty important !!! I will call the manager later and let him know about this experience this morning. Cuz he should know these are the people selling his vehicles. The owner I might need to let know more so. I wouldn’t want these two working for me I know that much. More

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Todd Hollander at Lexus of Tucson on Speedway was so helpful, professional and knowledgeable. We appreciated his help with purchasing our vehicle. helpful, professional and knowledgeable. We appreciated his help with purchasing our vehicle. More

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I was having a hard time searching for a reliable, well taken care of used vehicle in Tucson. I was ready to give up and saw this Honda pilot at Royal Lexus, the car looked too clean to be true and I had t taken care of used vehicle in Tucson. I was ready to give up and saw this Honda pilot at Royal Lexus, the car looked too clean to be true and I had to call to make sure the picture matched the same car I was looking at online. Todd Hollander answered my call and helped me out through the whole process. Todd even mentioned he could bring the car to me, due to my busy schedule. I had was very impressed with the service Todd provided and couldn’t be happier!! Todd mentioned that Royal Lexus makes sure the car has been thoroughly inspected and reconditioned before it’s out for sale. I couldn’t believe how clean and well taken care of the pilot was for being a 2016. I have to say, Todd made my used car purchase very smooth and easy! I highly recommend Todd Hollander if you’re looking to purchase a vehicle, he is very easygoing and helpful and I felt no pressure whatsoever. Thank you for your excellent customer service Todd, I am very happy with my purchase. More

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Thanks Todd Hollander! ! We appreciate all you did to find a car we love! It drives beautifully!! ! We appreciate all you did to find a car we love! It drives beautifully!! More

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Todd was able to find us an allocation for a 2022 Lexus ES350 with many options and make the transaction very easy to complete. We definitely recommend working with him. ES350 with many options and make the transaction very easy to complete. We definitely recommend working with him. More

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Lexus of Tucson is luxury and class all the way! The dealership itself is peaceful, attractive, clean. The staff is always helpful and attentive. Todd was a low pressure salesman and made me feel co The dealership itself is peaceful, attractive, clean. The staff is always helpful and attentive. Todd was a low pressure salesman and made me feel comfortable right from the start. He was kind and compassionate. I had to buy a new car after I had a horrible car accident. He made me comfortable, answered all my questions and took all the stress out of it. I love my new Lexus! More

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Thank you so much, Todd Hollander, for working with me as I purchased my new Lexus 350 RX! Todd was patient, understanding, and made every aspect of my trade pleasurable. It was completed in record time, a I purchased my new Lexus 350 RX! Todd was patient, understanding, and made every aspect of my trade pleasurable. It was completed in record time, and Todd worked with me on everything including getting my new insurance card and financing. Luis was great too in completing the financial transaction. I love my new car! More

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Todd and everyone was wonderful and made car buying easy. A pleasant experience over all. A pleasant experience over all. More

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Experienced sales force, knowledgeable about all vehicles. Works with customer to obtain best pricing & vehicle. Sales representative was understanding of our needs & wants. As well as very helpful vehicles. Works with customer to obtain best pricing & vehicle. Sales representative was understanding of our needs & wants. As well as very helpful during the purchasing process. The young man (Rick) who explained & helped us set up the car (radio, HUD, etc. Went out of his way to assist us in linking the car to our garage door openers. It was not an easy task as neither opener wanted to cooperate. He kept trying different methods until both openers were linked. Much appreciated. More

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