Todd Kelley
Todd Kelley at Laird Noller Hyundai

Todd Kelley

Service Advisor

Laird Noller Hyundai

2829 S Iowa St.
Lawrence, KS 66047

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Todd Kelley

May 31, 2025

Dealership Rating
Employee Rating

Service department is great but after buying 4 or 5 cars there the sales department is drastically worse. The process is now pressuring and not a straight forward experience. It appears that they are going More

by BODNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 29, 2025

Dealership Rating
Employee Rating

Great service ant no waiting for us. Pleasant people and they trat us well. Good More

by mireya.aqui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Laird Noller Hyundai responded

Thank you for taking the time to review us! We're so happy to hear that your team was pleasant to deal with. Thank you for your business!

May 20, 2025

Dealership Rating
Employee Rating

I was told about the diagnosis fee when I dropped off my car. When Todd call my husband he said the charge was 609. Plus tax. When I went to pay for the repairs I was told it was 937. I questioned the am More

by Andrea
Recommend Dealer
Yes
May 23, 2025

Laird Noller Hyundai responded

Thank you for your feedback. We sincerely apologize for the confusion regarding the charges and any frustration it caused. It’s our goal to provide clear and transparent communication about all fees upfront to avoid surprises. We appreciate you bringing this to our attention, and we will review our process to ensure quotes include all applicable fees in the future. If you’d like to discuss this further or have any questions, please don’t hesitate to reach out to our management team. Thank you for giving us the opportunity to improve.

May 15, 2025

Dealership Rating
Employee Rating

I always have excellent service at this dealership. They all have amazing customer service and care about your needs. More

by mnhoss2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had excellent service at our dealership. Our team truly values your support and is always here to ensure your needs are met with care and professionalism. We look forward to seeing you again soon!

May 13, 2025

Dealership Rating
Employee Rating

They are always a professional and courteous and treat me on my vehicle with respect More

by gayla.walker
Recommend Dealer
Yes
May 14, 2025

Laird Noller Hyundai responded

Thank you for the kind words! We’re glad to hear that you always feel respected and well taken care of when you bring your vehicle to us. Providing professional and courteous service is something we take great pride in. We appreciate your continued trust and look forward to serving you again!

May 10, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. The service department was quick and efficient, and the communication is clear. More

by SMITH.ALISSA13
Recommend Dealer
Yes
May 13, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and helpful, and that your experience with our service department was quick and efficient. Clear communication is something we take pride in, so it’s great to know it stood out to you. We appreciate your support and look forward to serving you again in the future!

May 10, 2025

Dealership Rating
Employee Rating

Tyler Dark, Josh Hoke ad Joshua Scudder represent this dealership extremely well. I would have no hesitation recommending them to any of my friends. More

by RSAT1
Recommend Dealer
Yes

Other Employees Tagged: Tyler Dark, Josh Hoke Jr.

May 13, 2025

Laird Noller Hyundai responded

Thank you so much for taking the time to share your kind feedback about our team! We're thrilled to hear that they all provide you with excellent service. Thank you for your business!

May 06, 2025

Dealership Rating
Employee Rating

Quick and easy, very helpful and upfront Able to listen to me and assist when needed More

by alexanderhcate
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelley

May 13, 2025

Laird Noller Hyundai responded

Thank you for the great feedback! We’re so glad to hear that your experience was quick, easy, and that our team was helpful and upfront. It’s always our goal to listen to our customers and assist in any way we can. If you need anything else, feel free to reach out. We're here to help!

May 03, 2025

Dealership Rating
Employee Rating

Everyone is always helpful! I refer them to all my friends. Their hours and locations make it convenient for me. More

by Scott Burkhart
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelley

May 13, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words and for referring us to your friends! We’re thrilled to hear that our team has been consistently helpful and that our hours and location work well for you. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your continued support!

April 30, 2025

Dealership Rating
Employee Rating

Todd and all the staff at Laird Noller were absolutely amazing. They gave great advice and got the car back to us way quicker than we originally thought. I would not change a thing about the experience. More

by CLEVEPILAKOWSKI
Recommend Dealer
Yes
May 23, 2025

Laird Noller Hyundai responded

Thank you so much for the fantastic review! We're thrilled to hear that Todd and the entire team at Laird Noller provided such a great experience. It's wonderful to know that everything went smoothly and even quicker than expected. We truly appreciate your kind words and look forward to serving you again in the future!

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