Todd Kelley
Todd Kelley at Laird Noller Hyundai

Todd Kelley

Service Advisor

Laird Noller Hyundai

2829 S Iowa St.
Lawrence, KS 66047

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4.6
66 Reviews
4.6

66 Reviews

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66 Reviews of Todd Kelley

October 05, 2025

Dealership Rating
Employee Rating

Earning trust and honesty is hard to swallow these days. I wish the 80’s and Wisconsin folks were back in these times. More

by matthew.eichman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

September 02, 2025

Dealership Rating
Employee Rating

I will not be using Laird Noller again. They were not transparent about what documents I was signing. They were not kind or respectful during the transaction. More

by struble_elisebeth
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Matt Bigelow

Sep 05, 2025

Laird Noller Hyundai responded

We’re very sorry to hear about your experience and sincerely apologize for any frustration caused during your transaction. This is not the level of service we strive to provide. We would like the opportunity to understand more about what happened and address your concerns. Please reach out to us directly at customerconcerns@lairdnoller.com so we can review this matter with you.

July 29, 2025

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Employee Rating

The salesman was nice, however I did not enjoy that it took us over 6 hours to make a deal with the typical back and forth delay tactic with one of the general managers. More

by abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Laird Noller Hyundai responded

Thank you for your feedback. We’re glad to hear the salesman was nice, but we sincerely apologize for the lengthy process and any frustration caused by the back-and-forth during negotiations. We strive to make the car-buying experience as smooth and efficient as possible, and your comments help us improve. If you’d like to discuss this further or give us another chance to make things right, please feel free to reach out.

July 25, 2025

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Todd was great, he knows what he is talking about and was very nice throughout the whole process More

by Michael hunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Laird Noller Hyundai responded

Thank you for the kind words! We’re glad to hear Todd was knowledgeable and nice throughout your entire experience. We’ll be sure to pass along your compliments to him! If you need anything else, don’t hesitate to reach out.

July 18, 2025

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Courteous staff. Problem solvers. As a person living on their own I really appreciated the courtesy rides from and to the dealership. More

by Deb
Purchase Time
Recommend Dealer
Yes
Jul 19, 2025

Laird Noller Hyundai responded

Thank you for the great review! We're glad our team was courteous and helpful in solving your concerns. We're especially happy to hear the courtesy rides made things easier for you—it’s important to us to support our customers however we can. We appreciate your business!

July 17, 2025

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Employee Rating

Todd and Joshua were extremely helpful with the whole process. I don’t live close but would come back again. More

by Lindseybob17
Recommend Dealer
Yes

Other Employees Tagged: Josh Hoke

Jul 19, 2025

Laird Noller Hyundai responded

Thank you for the great review! We're so glad Todd and Joshua were able to make the process smooth and worthwhile for you. It means a lot that you'd be willing to come back even from a distance—we truly appreciate your trust and look forward to seeing you again in the future!

July 16, 2025

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Employee Rating

Staff are friendly, welcoming, and service completed in a timely manner every time. Would highly recommend and Todd is a great representative More

by PAUL@PAULSBETTERBAKERY.COM
Recommend Dealer
Yes
Jul 19, 2025

Laird Noller Hyundai responded

Thank you for the kind words and recommendation! We're thrilled to hear that you've consistently received timely service and felt welcomed by our team. Todd will be happy to know he made a great impression—he’s a valued part of our team. We appreciate your continued support!

July 15, 2025

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Great service as usual! Every is always friends and willing to help with what ever is needed. More

by stacyatherton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hoke, Daniel Devader

Jul 16, 2025

Laird Noller Hyundai responded

Thank you for the kind words! We're so glad to hear that our team continues to provide friendly and helpful service. We appreciate your loyalty and look forward to assisting you whenever you need us!

July 10, 2025

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Employee Rating

Went out of their way to help me even cleaned a hard stain on seat More

by mufinalfour@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelley

Jul 14, 2025

Laird Noller Hyundai responded

That’s incredible to hear! Thank you for allowing us to care for your vehicle — we’re here whenever you need us!

July 07, 2025

Dealership Rating
Employee Rating

Cowen was very knowledgeable and was not forceful in his sale. I was also impressed with the various managers and all in all it was a painless process. I would go there again and send friends that way. Than More

by teripierce025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Laird Noller Hyundai responded

Thank you so much for the kind words! We’re thrilled you had a great experience with our team. We look forward to helping you again in the future!

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