Todd Marcotte | Page 26

Great customer service!! Todd really listened to our needs! We really appreciate to way he goes above and beyond his job! Thanks Todd it was an absolute pleasure doing busines Todd really listened to our needs! We really appreciate to way he goes above and beyond his job! Thanks Todd it was an absolute pleasure doing business with you. More

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Unbelievable Experience My experience started a few weeks prior to my purchase of a used vehicle as my daughter bought her first car, a 2017 Chevy Cruze Premier from Luther H My experience started a few weeks prior to my purchase of a used vehicle as my daughter bought her first car, a 2017 Chevy Cruze Premier from Luther Hudson. My daughter and I both worked with William Sames who handled my daughter and her nervousness very well, sitting down with her to understand what was important to her in a car and then matching options they had available. The experience was fantastic. Fast forward a few weeks, my wife and I decided that it made sense to look at getting a newer vehicle for me as my 2010 Impala, bought from Luther Hudson, had 200,000+ miles. I did a lot of research on line and selected a 2017 Cruze. I contacted William to get the process started and told him I would be in on Thursday to sign papers and complete the transaction. Tonight when I arrived at the Dealership, everyone welcomed us to the dealership. William was not at the Dealership as he was caught in traffic get back from training. Todd Marcotte stepped in and helped us until William was able to return. I explained to Todd that we had the Cruze lined up to be purchased, but we wanted to drive it before signing. Not a problem. Next I threw a curve ball into the whole process. I had received an e-mail from Luther Hudson spotlighting a 2016 Malibu Limited. Being a bigger guy, I asked Todd if it would be possible to drive the Malibu. Absolutely. When we returned, William was there and I told him that I had an interest in the Malibu. I wasn't sure how he would react or how others in the dealership would react as the Cruze was detailed and ready for delivery, to me. Right away, William helped us go through the features of the Malibu, compared them to the Cruze and answered all of our questions. All of the paperwork had to be re-worked but not one person was upset. Everyone was there to make sure that we purchased a vehicle that would best fit our needs down the road. We left the dealership with the Malibu, smiles on our faces and another fantastic experience at Luther Hudson. If you're looking for a different vehicle, stop in, ask for William and you will not regret your decision. -Shawn Miller More

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Amazing!! We love Luther hudson!!! We knew we wanted a new SUV, and even though we recently moved an hour away, it didn't stop us from making the drive to visit We love Luther hudson!!! We knew we wanted a new SUV, and even though we recently moved an hour away, it didn't stop us from making the drive to visit and take a peak!! Todd was right there to greet us, even though my husband hates that, and he answered all of our quirky questions and found exactly what we wanted! (Including the #1- a heated steering wheel) 😁 Any questions/concerns we had Todd was able to help out!! The kids love coming too because that means endless popcorn, which is always a hit!!! I can't say thank you enough!!! More

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New car purchase Easy purchasing process. I liked that he went over all the features of the car and he also helped me set up all the online features Easy purchasing process. I liked that he went over all the features of the car and he also helped me set up all the online features More

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1 ton and Equinox We purchased two vehicles and Todd was our sales guy . He was not pushy and went above and beyond for us to help make the deals work . We trusted hi We purchased two vehicles and Todd was our sales guy . He was not pushy and went above and beyond for us to help make the deals work . We trusted him and he was great to work with . More

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New used car My sons 1999 Astro van blew the oil pump and we needed a new car, I was looking at lots of different models on cargurus.com and saw a Chevrolet Cruze, My sons 1999 Astro van blew the oil pump and we needed a new car, I was looking at lots of different models on cargurus.com and saw a Chevrolet Cruze, I stopped over, the dealership is 3 miles from my house, and met with Todd. I liked the car and bought it. The transaction went very smoothly. More

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It was pleasant Everyone was friendly and very helpful. Our salesperson was very knowledgeable and outgoing. He was not pushy which We respect. We will definitely be Everyone was friendly and very helpful. Our salesperson was very knowledgeable and outgoing. He was not pushy which We respect. We will definitely be return customers to your dealership. More

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Great experience I have worked with Todd before and I can't be more pleased with his work. He and all the others at the dealership work with you to get you what you n I have worked with Todd before and I can't be more pleased with his work. He and all the others at the dealership work with you to get you what you need, not what they want to sell. It was a great experience and I will be returning for future car buying needs. More

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Great sales experience! Todd was so helpful with the purchase of my new car, he made it a very fun process! Todd was very knowledgeable about all the vehicles and explained a Todd was so helpful with the purchase of my new car, he made it a very fun process! Todd was very knowledgeable about all the vehicles and explained all the options! More

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Nice, Honest, Friendly Car Buying Experience Justin was an easy going, no pressure salesman. He was honest and upfront with what he knew about the car (non Chevy trade-in). I liked that he wasn Justin was an easy going, no pressure salesman. He was honest and upfront with what he knew about the car (non Chevy trade-in). I liked that he wasn’t trying to “sell” us on the car or their product. Due to the busy day, there were two small snafus 1) Justin had another waiting customer that returned from lunch and 2) he was unaware that there was another couple who was considering purchasing the vehicle. We were then passed on to work with Todd, who was also really easy going, honest, and enjoyable to work with. While waiting for the other couple to decide whether to jump the gun, we started the paperwork process. And since we had more time, we were able to connect about different subjects that mattered to us. Todd was able to pressure the other salesman to get a definite response from the other couple and then we were able to move forward. In total, it took us 3 hours on a rather busy day from start to finish. While we were in the business office, Justin learned some safety features of the car and was able to show us some quick neat things about the car before heading out of the lot. If I ever were to buy a Chevy, this is the place I would do it! My husband’s review is: It was good service. Top notch! More

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