Todd Marple
Todd Marple at Joe Machens Ford

Todd Marple | Page 2

Finance Manager

Joe Machens Ford

1911 W Worley St
Columbia, MO 65203

5.0
75 Reviews
5.0

75 Reviews

Write a Review

75 Reviews of Todd Marple

March 25, 2021

Dealership Rating
Employee Rating

Steve Nagle and Cameron Neal are the BEST ever. Love that dealership. Great customer service while purchasing a new vehicle. We live in St. Louis and drove to Columbia just to buy from them because of their More

by Kelly Hoelscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Nagel, Cameron Neal , Marissa Vander Griend

Mar 26, 2021

Joe Machens Ford responded

The best ever?! Wow, such high praise, congrats on the new car!

March 15, 2021

Dealership Rating
Employee Rating

Couldnt be happier with my new ford bronnco thanks too mike butler and todd marple for there Professional Service an help too get me a great deal thanks again mike butler and todd marple More

by JustinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Butler

Mar 16, 2021

Joe Machens Ford responded

Thank you so much, Justin! We are so glad that you are enjoying the Bronco :)

January 31, 2021

Dealership Rating
Employee Rating

First time purchasing with Machen's and we couldn't have been happier. We were given a fair trade value for my husbands truck and the staff was professional and very helpful. When I picked up the new vehi More

by sjd985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Longenecker

Feb 01, 2021

Joe Machens Ford responded

Awww, what a sweet review, thank you so much. Congrats on the new car and we can't wait to help you again!

February 18, 2020

Dealership Rating
Employee Rating

This dealership is awesome. I was met and help by Dean Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. More

by Josephyoung4914
Recommend Dealer
Yes

Other Employees Tagged: Dean Sidener

Feb 19, 2020

Joe Machens Ford responded

Thank you for your customer loyalty to our dealership! We very much appreciate it. And, we loved seeing the 5 star review for Dean Sidener and Todd Marple - great to hear you are "very pleased"! We are here if you have any questions - just give us a call!

January 15, 2020

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Employee Rating

Salesman and staff were good, but detailing and undercoating was done poorly. The is still a large stain und the front passenger seat that they should have cleaned during full detail process and t More

by Vince59
Recommend Dealer
Yes

Other Employees Tagged: Tyler Grey

Jan 17, 2020

Joe Machens Ford responded

Thank you for the very nice review for our staff here at Joe Machens Ford. We do appreciate it. Your review is being forwarded to our General Manager for his review regarding your comments about the detailing. Due to DealerRater's privacy policy we are not able to see your full name. So, we'd like to request that you email our General Manager, Stephen Nagel, your contact information. Stephen will have someone look into this and have them reach out to. Our apologies for not taking care of this previously.

January 09, 2020

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Employee Rating

Preston and Todd were both outstanding and both went above and beyond for us to get us the beat deal possible. They really were friendly and cared about us as people and not just customers. In the few More

by Michael & Tamela McMinn
Recommend Dealer
Yes

Other Employees Tagged: Darnell McArthur, Preston- salesperson

Jan 09, 2020

Joe Machens Ford responded

Very nice review for Preston & Todd! Thank you, Tamela & Michael, for leaving us a 5 Star review, we love seeing it!

December 11, 2019

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Employee Rating

Bought a used truck with low mileage ,the sales staff and finance staff really went the extra mile to make the deal happen, a few days after i bought the truck it broke down and the sales staff and managemen More

by Sjk
Recommend Dealer
No

Other Employees Tagged: Brian Hardaway

Dec 11, 2019

Joe Machens Ford responded

We are sorry to hear about the problem with your truck. Our General Manager would like to know more about what happened. DealerRater protects the privacy of their customers by using their username so we can't tell who wrote this review. Stephen Nagel, our General Manager asks that you email him your contact info - name & phone # - so he can check into this and get back to you. Stephen's email is: snagel@machens.com As soon as he receives your information he will start working on it to see what happened. Again, our apologies.

October 22, 2019

Dealership Rating
Employee Rating

New truck purchase Excellent transaction involving a trade-in. Sales team was superb and ensured I was completely satisfied. All of the staff was very friendly and we ap More

by TJWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Butler, Brian Hardaway , Damon Bart’s, Tyler Gray

Oct 23, 2019

Joe Machens Ford responded

Thank you so much for the great review for our Sales team. We take a lot of pride in providing the best customer service possible to our customers. Doesn't get much better than a customer letting us know our Sales team was "superb"! Stop in or give us a call if you have any questions. Thanks again!

October 03, 2019

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Employee Rating

Ryan Longenecker was the best. He is so helpful and we appreciate the no pressure way he does business. We travel 2 hours to get to Machens and feel it is well worth it, they always gave us a price way be More

by Happy Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Longenecker, Marc Weiner

Oct 03, 2019

Joe Machens Ford responded

What a very nice review for Ryan Longenecker and our dealership, we really appreciate it! As long as you are "Happy Owners", then we're happy! We hope to see you again when you are in the market for your next vehicle! Thank You!

Oct 03, 2019

Happy Owners responded

I want to rate all the categories the highest stars but can’t see where to do this so I will just say for anyone who is interested in a car please know for us the get the highest rating in every category

September 18, 2018

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Employee Rating

Great experience x3!!! I’ve purchased three cars from Cameron all three times sight unseen. I give him what I’m looking for and he finds me the perfect car. I truly trust hi More

by earratay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Neal

Sep 18, 2018

Joe Machens Ford responded

Thank you so much for the great feedback! We love to hear you had another excellent experience with Cameron and our team buying your new vehicle! We appreciate you! Thanks again for your business!

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