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Todd Pierce
13 Reviews
He strives to really listen to his customers, and provides service before, during, and after the sale. When at home, Todd enjoys spending quality time with his children and grandchildren reading and hiking.
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13 Reviews
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13 Reviews of Todd Pierce
June 18, 2025
This experience was what I would expect as standard service. The type of experience I should have received without having to be frustrated by the lack of care and respect from your Service team. I can service. The type of experience I should have received without having to be frustrated by the lack of care and respect from your Service team. I can assure you that we will not be purchasing any more vehicles from your business. Once the VIP program runs out on the vehicles, we will have them serviced elsewhere. This isn't the first time we have had an issue. When it comes to service, you need help. I have given you more than 3 years to earn my trust. I am sorry that you haven't succeeded. More
by joey.hillebert
Verified CustomerOther Employees Tagged: Bo Setlock, Todd Young, Shanna Reinbold
June 09, 2025
What a great team! Really appreciate their help and ability to get the planned service done efficiently. Really appreciate their help and ability to get the planned service done efficiently. More
by rbargercpa
Other Employees Tagged: Todd Young, Richard Depugh, Theresa Binner, Shanna Reinbold
June 03, 2025
The dealership is good. It is terrible the system they have to use to get parts for a new car. It is terrible the system they have to use to get parts for a new car. More
by dseltzer0
Other Employees Tagged: Bob Faust, Todd Young, Richard Depugh, Nathan Brandt, Theresa Binner, Shanna Reinbold, Will Fitterer, Michael Hayes, Kyle Bryan
June 02, 2025
First, my vehicle was not serviced when it was scheduled to be serviced. This caused delays in it being ready for pick up. Second, communication was poor. An email was sent to an address that has not b to be serviced. This caused delays in it being ready for pick up. Second, communication was poor. An email was sent to an address that has not been in effect for years. I called to check on the status late in the day because I had not heard from them. I gave them the correct email and asked them to communicate using my cellphone. Arrangements were made to complete the needed repairs for inspection and I was told the car would be ready the following day. Again, I waited until the end of the day without hearing from them. I left to do errands about 4:30, they called my home phone about 10 minutes later. I called them from my cellphone about 10 minutes after that since I hadn’t heard from them. The response was they were finishing the paperwork work, but it was now too late to pick up the car because they were closing. On Saturday, when I picked it up and raised these concerns, I was told Todd would call me on Monday afternoon after I got home from work. Again, I did not receive a call today. Klick Lewis’ motto on their radio ads is “Trust is earned”. At this moment, I am feeling like that communication and therefore, customer service is unreliable. More
by jfausey16
Other Employees Tagged: Todd Young
May 10, 2025
Very professional, knowledgeable. Easy appointments. Very personable. Easy to get in touch with. Best service anywhere. Easy appointments. Very personable. Easy to get in touch with. Best service anywhere. More
by wkmarshall
Other Employees Tagged: Todd Young, Alex Risser, Shanna Reinbold
May 10, 2025
Always happy and impressed with the service. I would recommend klick Lewis to everyone. Will always go back I would recommend klick Lewis to everyone. Will always go back More
by billyjoappler
Other Employees Tagged: Bob Faust, Todd Young, Richard Depugh, Nathan Brandt, Theresa Binner, Shanna Reinbold, Will Fitterer, Michael Hayes, Kyle Bryan
May 07, 2025
Theresa Binner was awesome to work with, attention to detail, excellent communication and great customer service! detail, excellent communication and great customer service! More
by elucas911
Other Employees Tagged: Bob Faust, Todd Young, Patrick Lewis, Nathan Brandt, Theresa Binner, Will Fitterer
May 06, 2025
a ok service , always there to help with problems . great service , great staff and tech,s. great service , great staff and tech,s. More
by RLEONARD124
Other Employees Tagged: Todd Young, Richard Depugh, Nathan Brandt, Theresa Binner, Shanna Reinbold
April 23, 2025
Great customer service but forgot about my free oil change because the manager forgot the mention it to the staff about it but very friendly people and Great customer service change because the manager forgot the mention it to the staff about it but very friendly people and Great customer service More
by hotmike1016
Other Employees Tagged: Todd Young, Dawn Bellaman, Steve Carlisle, Richard Depugh, Nathan Brandt, Theresa Binner, Shanna Reinbold, Will Fitterer, Michael Hayes
July 30, 2013
Absolutely the best delaerhiship experience ever. Patrick Lewis and Todd Pierece truly went out of their way to ensure my complete satisfaction in every aspect of the sale, from valuing my trade to f Patrick Lewis and Todd Pierece truly went out of their way to ensure my complete satisfaction in every aspect of the sale, from valuing my trade to fulfillling requests and special ordering and installing accessories. Both were very courteous, accommodating and very easy to work with. I have never had a more pleasant experience and feel that they are completely sincere and responsive to every customer as they were with me. This is by far the best dealership around. Anyone looking for a great deal from a reliable, trustworthy dealership should look no further than Klick-Lewis Chevrolet! More
by jhonchar
Other Employees Tagged: Patrick Lewis
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