Todd Reiselman

Reiselman Ford is a wonderful dealership! Richard (our salesman) and Chris Johnson (Credit Mgr) made our looking, discussing and buying experience the best we ever had! We have bought many ve Richard (our salesman) and Chris Johnson (Credit Mgr) made our looking, discussing and buying experience the best we ever had! We have bought many vehicles over the years and never experienced such an enjoyable buying a vehicle. Richard was so understanding and listened to our needs and criteria. Chris Johnson explained everything so well. Thank you Reiselman Ford for helping us get a new truck. More

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Sales person was very knowledgeable and easy to work with. All the staff was friendly and very helpful. with. All the staff was friendly and very helpful. More

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Great service and friendly. Very prompt and accommodating. Would recommend to family members. Thank you! Very prompt and accommodating. Would recommend to family members. Thank you! More

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Unethical and extremely disappointing experience. I came to Reiselman Ford in Dickson, TN to buy a 2021 Explorer ST. After a test drive, I signed all the paperwork, financing was approved, and they I came to Reiselman Ford in Dickson, TN to buy a 2021 Explorer ST. After a test drive, I signed all the paperwork, financing was approved, and they charged the first part of my down payment ($3,000). While waiting for the keys, I was suddenly told the vehicle had been sold to someone else paying cash. My money was refunded, but my credit was run multiple times, my score dropped, and I lost an entire day for nothing. This is unacceptable business practice — no dealership should finalize a sale and then take the car away. I expect Reiselman Ford to take responsibility and offer proper compensation for the inconvenience and damage caused. Horrible experience. More

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Great communication, worked done professionally and on time. Prices were up front couldn’t be happier! Thank you again Jonathan and the team! time. Prices were up front couldn’t be happier! Thank you again Jonathan and the team! More

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Great service department. Quick and reliable service. Friendly customer service, accurate prices and excellent communication Quick and reliable service. Friendly customer service, accurate prices and excellent communication More

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The salesman was great. Really good test drive. It was a fast and painless process Really good test drive. It was a fast and painless process More

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Everyone at this dealership were very pleasant, professional and helpful. One thing you can't improve on is perfection and everything was perfect. professional and helpful. One thing you can't improve on is perfection and everything was perfect. More

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From start to finish everyone I encountered at the dealership was very helpful. At no point in the process that I ever felt pressured or pushed into buying something I didn't want. dealership was very helpful. At no point in the process that I ever felt pressured or pushed into buying something I didn't want. More

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I had an issue with my GPS on a new F150 but needed my truck back for a special trip. John the service person was very professional and understanding and made it happen. truck back for a special trip. John the service person was very professional and understanding and made it happen. More

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