Tom Analitis | Page 13

Very friendly and informative staff. They're very professional and time conscious depending on vehicle issue. I live far but the trip is worth it. professional and time conscious depending on vehicle issue. I live far but the trip is worth it. More

by JONESTASHANA Verified Customer Verified Customer

Report | Print

Dropped car off for routine maintenance and was dropped off and picked up when done. Saved me time to do other things I needed to do at home. off and picked up when done. Saved me time to do other things I needed to do at home. More

by Lynn Verified Customer Verified Customer

Report | Print

Great service department! Technician William Simmons is the best! Also the service and parts people are great! Getting things done efficiently. They all deserve a big raise! the best! Also the service and parts people are great! Getting things done efficiently. They all deserve a big raise! More

by billevahannah Verified Customer Verified Customer

Report | Print

I just purchased a used car from Hawk Chevrolet and had to get a few things fixed up on it and the staff was great! The process was quick and easy. to get a few things fixed up on it and the staff was great! The process was quick and easy. More

by Isabelle Biegler Verified Customer Verified Customer

Report | Print

The predriven selection of cars at Hawk Chevy are the best I've seen so far in my experience of purchasing cars I was told that all they're selection of used cars are extensively check by certified techn best I've seen so far in my experience of purchasing cars I was told that all they're selection of used cars are extensively check by certified technicians that under go training by GM standards, thanks to Eddie Saucedo I purchased a nice reliable car and last but not least thank you Hawk Chevy for making a difference in the automotive industry . More

Report | Print

I came in for an oil change my percentage was at 9%. Work was done in a timely manner and price was right, when I drove away I notice On my window sticker that the mileage for my next oil was not 6000 Work was done in a timely manner and price was right, when I drove away I notice On my window sticker that the mileage for my next oil was not 6000 but 5000 miles. What happened to the 6000 miles. Will give the dealership one more chance but it the deception continues I will go back to my local mechanic for work. More

by JIMARENDT Verified Customer Verified Customer

Report | Print

The service department starting with the crew that comes out to your car through the actual mechanics are great! Special thanks to Jennifer. Thanks again ! out to your car through the actual mechanics are great! Special thanks to Jennifer. Thanks again ! More

by lulurey Verified Customer Verified Customer

Report | Print

As usual the service department was accessible at the time of my appointment and it was explained what would be done. The cost were what was estimated. time of my appointment and it was explained what would be done. The cost were what was estimated. More

by JSTRIC3 Verified Customer Verified Customer

Report | Print

Good service but not great. As a person who works in customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communica customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communicating better with timelines and delays. As well as speaking to customers in a nice way and explaining things in a way to not make customers feel like they asked a dumb question. They need to work on communication delays because if i see my car was already brought back and parked outside ready and it’s sitting there for over 25 minutes, I’m going to be upset that my keys haven’t been given to me yet. But if staff could come back and let me know “hey your car is ready i am just waiting on paperwork to be completed i apologize for the delay”, it would make a huge difference because now i know you guys value my time. Especially if I was there for over an hour and a half with an appointment. So yes your service is okay but not great not 5 stars yet. More

by Ntoscano Verified Customer Verified Customer

Report | Print

Excellent customer service! They have a helpful, knowledgeable and friendly staff. I bought my car here and have brought it in for every service. I highly recommend this dealership. knowledgeable and friendly staff. I bought my car here and have brought it in for every service. I highly recommend this dealership. More

by DeAnnaB Verified Customer Verified Customer

Report | Print