Tom Analitis
Tom Analitis at Advantage Chevrolet of Bridgeview

Tom Analitis | Page 22

Service Advisor

Advantage Chevrolet of Bridgeview

8200 S Harlem Avenue
Bridgeview, IL 60455

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4.4
421 Reviews
4.4

421 Reviews

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421 Reviews of Tom Analitis

November 18, 2019

Dealership Rating
Employee Rating

Needed a new key made and fob for my Silverado. Perfect job Tom handled getting the code for my Silverado great job takes pride in his work. Even washed my truck. Perfect. Thank-you. My girl is still driving t More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Advantage Chevrolet of Bridgeview responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Sincerely, Bill Webb Service Director

November 16, 2019

Dealership Rating
Employee Rating

Oil Change and check up Tom recorded my concerns to ensure they were addressed, explained how the promotions worked, accepted my My Chevrolet Rewards voucher, and provided me More

by LEWIS.ASHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mirian Martinez Ramirez, Bill Webb

Nov 19, 2019

Advantage Chevrolet of Bridgeview responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Bridgeview and we hope to see you again soon! Sincerely, Bill Webb Service Director

November 08, 2019

Dealership Rating
Employee Rating

I waited over 2hours to get a diagnosis to find out why I he ard squeaks when driving my car. Customer service was bad from the guy that registered me. More

by Gloria
Customer Service
Friendliness
Recommend Dealer
No
Nov 11, 2019

Advantage Chevrolet of Bridgeview responded

Gloria, thank you for taking the time to inform us of your experience. I apologize for any negative experience you may have had. Vehicle inspections, initiated by a customer, are held to a very high standard. Often times a noise cannot be duplicated by the service department immediately. Once a car has been driven, the engine and all compartments within, become extremely hot. Allowing the vehicle to sit (cool off) is required in order for the mechanic to do a full/complete inspection. Your safety and the safety of our mechanics are a top priority. Inspections can never be rushed, this is how issues are overlooked. Once again, I apologize for your negative experience and we are hopeful you will return soon. Feel free to reach out to me if you have further questions. Service Director Bill Webb at (708) 924-5760

November 06, 2019

Dealership Rating
Employee Rating

Remote start installed I took my 2018 Chevy trax in to have a remote start installed. At first I was told that my car would have to be there all day. When I arrived Tom s More

by SHATTEREDFEMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2019

Advantage Chevrolet of Bridgeview responded

Hi, we are very happy we could provide you with a positive service experience! We do hope we can be of assistance in the future. Take care! Sincerely, Bill Webb Service Director

November 05, 2019

Dealership Rating
Employee Rating

Awesome Service ... Hawk Chevy Bridgeview Bill the service manager (and all of their personnel) is a very helpful, honest professional. I will continue to service my Tahoe there because of th More

by giselametzgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs, Sabreen Khalifa, Mirian Martinez Ramirez, Bill Webb

Nov 06, 2019

Advantage Chevrolet of Bridgeview responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit! Until the next time we meet, take care! Sincerely, Bill Webb Service Director

October 30, 2019

Dealership Rating
Employee Rating

The worst place ever to get your car serviced My engine light was on. The guy who checked me in told me that four things was necessary for my light to be turned off. One month later I gets a lett More

by Suge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Webb

October 23, 2019

Dealership Rating
Employee Rating

Tom was great very professional!!!! I loved it at this place so much better than the other guys I’m not going to name no names but the person reading this is smart so put two and two tog More

by Missapril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2019

Advantage Chevrolet of Bridgeview responded

Hi there, thank you for taking the time to leave a review for us at Hawk Chevrolet Bridgeview. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.

October 18, 2019

Dealership Rating

Over use of warranty's Well in stead of trying to fix the problem that is under warranty, they will use up the warranty on other things and then tell you what is wrong after More

by VHARRIS2028
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jennifer Gibbs, Bill Webb

October 10, 2019

Dealership Rating
Employee Rating

Bad communications. No trust. Deals with customers as no value.need to change attitudes. No communications and we have to come. To see what next or what is the diagnosis. More

by Reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Webb

Oct 29, 2019

Advantage Chevrolet of Bridgeview responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director Bill Webb at 708-594-6400 when you have a chance. Thank you, and we look forward to hearing from you.

October 08, 2019

Dealership Rating
Employee Rating

First complimentary servucing Wasnt told paying for tire rotation when booked visit, service rep seemed uncaring, and wouldn't wash my truck because of my mirrors. My mirrors fold More

by VPSCOTT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 24, 2019

Advantage Chevrolet of Bridgeview responded

Hello, our customers mean a great deal to us so we are disappointed to hear you did not receive the quality service you deserve. If you are willing to give us another chance, please contact our Service Director, Bill Webb, at (708) 924-5760 and we will do our best to turn your experience around. Thank you, and take care.

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