Tom Bowens | Page 2

Quick service and great customer service. I never have issues taking my car there for service. I never have issues taking my car there for service. More

by tscott7372 Verified Customer Verified Customer

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Very professional service department. The ease of scheduling online is great too! Service quick and friendly! The ease of scheduling online is great too! Service quick and friendly! More

by lauracarosello Verified Customer Verified Customer

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Very professional, easy to work with and have everything done within a reasonable amount of time. done within a reasonable amount of time. More

by allancsi Verified Customer Verified Customer

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We requested a loaner. Everything was seamless. The service was much faster than expected. Hooray! Everything was seamless. The service was much faster than expected. Hooray! More

by mpasher Verified Customer Verified Customer

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Oil change was done quickly and friendly staff and clean dealership. Will continue to use Classic. dealership. Will continue to use Classic. More

by ddlashuk Verified Customer Verified Customer

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Auto was fixed in a speedy fashion. Courtesy car was very nice..personal were helpful. Courtesy car was very nice..personal were helpful. More

by Larryswaney120 Verified Customer Verified Customer

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Your dealership reached out to me via text to schedule a recall for my truck. They told me the service would take 6 to 7 hours to complete and they offered me a loaner. The only time slot they could give me recall for my truck. They told me the service would take 6 to 7 hours to complete and they offered me a loaner. The only time slot they could give me was 145 on a weekday, which resulted in me having to leave work early. The day before my scheduled service I received a voicemail from one of your service guys and he said I asked for a paid rental and they were not able to get one for me, even though I never once asked for a paid rental. He also stated the time for the recall would only be 30 to 45 minutes. When I got to the dealership I asked why I was misinformed through text and he said that it was from an outside company and that this service could have been completed via your mobile team. The service ended up taking an hour and a half, way over the time I was told. Combine that with the fact that I did not even have to come to the dealership for this repair, I am extremely dissatisfied with classic ford. I would have gladly done the mobile service had it been offered to me. More

by ron.barberic Verified Customer Verified Customer

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Good service, video is great. Fast and efficient! Waited for my car and it was done quickly. Fast and efficient! Waited for my car and it was done quickly. More

by jeff_shive Verified Customer Verified Customer

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Not sure that repair was needed. After $5,500 in exhaust replacement cel came back on for exhaust issue. Turned out technician broke a new sensor at some point and had to replace it After $5,500 in exhaust replacement cel came back on for exhaust issue. Turned out technician broke a new sensor at some point and had to replace it. Could have always been the issue? Could the issue have been the injector that I asked to have replaced proactively? Will never know. More

by b-vincent Verified Customer Verified Customer

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I had a wonderful experience with Classic Ford while having my Ford Explorer serviced for the SYNC system recall. Everyone was friendly, professional, and incredibly helpful throughout the entire proces having my Ford Explorer serviced for the SYNC system recall. Everyone was friendly, professional, and incredibly helpful throughout the entire process. They kept me informed, made everything easy, and went above and beyond to make sure I was taken care of. I truly appreciate the outstanding customer service and would highly recommend Classic Ford to anyone looking for a dealership they can trust! More

by sherialex Verified Customer Verified Customer

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