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Tom Bowens
Tom Bowens at Classic Ford Mentor

Tom Bowens | Page 5

Service Manager

Classic Ford Mentor

8460 Tyler Blvd.
Mentor, OH 44060

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Tom Bowens

June 20, 2026

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Employee Rating

Average service at best. Not happy that technician didn’t put anything on seat before sitting on seat and still haven’t received any receipt or paperwork on what was done More

by BUVALIC
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Workmanship
Service Time
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Recommend Dealer
No
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Jul 03, 2026

Classic Ford Mentor responded

Thank you for your feedback. We apologize that your visit did not meet your expectations. We understand your concerns regarding the lack of seat protection and not receiving your service paperwork. Please contact our service team so we can address these issues and make things right.

June 20, 2026

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Employee Rating

Professional and friendly staff. Kyle explained everything really well and kept me informed throughout the whole process, I’d definitely recommend other people here for service More

by DANIELLE.BASISTA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gross

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Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review! We're glad to hear Kyle provided clear communication and kept you informed throughout the service process. We appreciate your recommendation and look forward to serving you again.

June 19, 2026

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Service was prompt; there were no unexpected problems. Everyone was very courteous. Thank you, thank you More

by KSHINE813
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Classic Ford Mentor responded

Thank you for your review! We're glad to hear your service was prompt, courteous, and free of any unexpected surprises. We truly appreciate your business and look forward to serving you again.

June 19, 2026

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Truly I have dealt with so many dealerships, hands down Classic Ford is the best! More

by DETOREM
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review! We're honored by your kind words and thrilled to hear Classic Ford stands out among the many dealerships you've worked with. We truly appreciate your business and look forward to serving you again.

June 19, 2026

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Fast reliable service. Liked the video from the tech and great customer care by my service adviser Ron Laing. More

by rcederlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Laing

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Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review! We're glad to hear you received fast, reliable service and enjoyed the technician video. We'll be sure to share your kind words with Ron. We appreciate your business and look forward to serving you again.

June 18, 2026

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Employee Rating

Everything went well as always. Thank you for being so customer focused!! Thank you for taking such good care of us!! More

by KAR84JER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Pike, Brandon Revlock

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Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review! We're thrilled to hear everything went well as always. We truly appreciate your kind words and your continued trust in our team. Thank you for choosing Classic Ford—we look forward to serving you again!

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