Tom Downing | Page 3

Completed assigned repairs as requested. However, I also requested a quote on replacing a broken fog light and for two pins to be placed in the lower shroud, neither of which were done. However, I also requested a quote on replacing a broken fog light and for two pins to be placed in the lower shroud, neither of which were done. More

by bshively76 Verified Customer Verified Customer

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I had my transmission replaced at Hudson North Charleston. Cindy, my technician made sure I had everything I needed. A rental car was provided and she maintained communication with me while my ca Charleston. Cindy, my technician made sure I had everything I needed. A rental car was provided and she maintained communication with me while my car was being serviced. I would not consider going any place else for service. More

by PORTERJOANN Verified Customer Verified Customer

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Quick and very easy to work with. Got my car in and was mindful of dr appointment since they did not have any loaner vehicles Got my car in and was mindful of dr appointment since they did not have any loaner vehicles More

by SHAWNTORRIARAYNOR Verified Customer Verified Customer

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Elderly Woman Taken Advantage of by Hudson Nissan My mother is 66 year old widow who I truly feel that got taken advantage of by Hudson Nissan on Rivers Avenue. I will provide you quick summary of wha My mother is 66 year old widow who I truly feel that got taken advantage of by Hudson Nissan on Rivers Avenue. I will provide you quick summary of what’s going on and hopefully when we talk you can do full investigation on my mother’s behalf. Back in July 2019 my mother was having issues with her AC so she took it to AutoZone for them to do a diagnosis on it. They told her she needed an AC kit. My mom asked who do you recommend her taking the car too, and they recommend NTB. My mom had work done at NTB before so she knew who they were. So took it to them. After couple of back and forwards, them fixing the leaks they decided to change the compressor. They said they changed the compressor a couple times before they told my mom to take it to Nissan because they were out of options and wanted Nissan to put the car up on their diagnosis system. So my mom went back and forward with Nissan for couple months also. When Nissan told my mom her car was ready back on September 30th, she went to pick up her car and come to find out the car was still not blowing our AC. So being that my mom had returned their rental car they had to give her another rental car. Back in October 2019, my mom gets phone call from Jeffery Memering (who says he is a manager) telling my mom to bring the rental car back to Nissan. My mom was like ok, but is my car fixed and he would not really answer the question directly. He just said I need you to bring the car back. My mom hangs up, starts to worry then calls Jeffery Memering back and starts asking questions again. Jeffery proceeds to tell my mom that the rental car she is driving who involved in bank robbery and the General Manager of Hudson Nissan wanted that rental car returned ASAP. My mom started having anxiety attack and panicking because she thought the police was coming to her house to arrest her and she had did nothing wrong. As of May 8th, 2002, the police never called or even came by my mom’s house to talk to her about this suppose bank robbery she did with the rental car. That seems very strange to me. All Hudson Nissan wanted to do was get rid of my mom and her car issues because they didn’t know what else to do with her car and they didn’t want to fix it. Now you tell how a company like Hudson Nissan could do something like this so an elderly widow like this? This does not make sense that my mom has to drive around in 90 degree weather with a hot car that blows out air and she already has health issues. My mom just got of the hospital yesterday due to vertigo and other health issues. It’s sad that I had to come home from St. Louis to find out all of this and to find out my mom is riding around in hot car because Nissan still has NOT fixed her AC. This is unacceptable. I called the CEO of Nissan but they said he is out of the office right now due to covid-19 so they had me to file a complaint. They said someone should call me back by COB May 6, 2020. So I went back to Hudson Nissan on Rivers Avenue to talk to the sales manager and basically he is telling me that they will take a look at my mom’s car, but she will have to pay $212 diagnostic charge and they will NOT give her a loaner because of the “so called” bank robbery they claim she committed with their rental car that NO ONE can find a police report for. This is ridiculous and I told them all they do is lie and this is unacceptable of how they rail road this old woman like that. People should not treat people this way, but they really should not treat elderly people this way. More

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Mike Garris and Andy and the rest of the team at Hudson Nissan were absolutely amazing and made it possible for us to get our first car!!!! Nissan were absolutely amazing and made it possible for us to get our first car!!!! More

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Misrepresentation at sale table Was sold a service plan at closing. I was told it included free oil change for 2 years with free gas at oil change, free car wash for 500.00. Now at Was sold a service plan at closing. I was told it included free oil change for 2 years with free gas at oil change, free car wash for 500.00. Now at 1st service no full tank of gas and no loaner car unless I spend money on service. I guess they needed to sell a unit. This sale was done by the manager Tommy. More

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They will rip you off!! this place will try to get you to spend money that is not needed! They pushed the "gap" insurance that only pays your vehicle off if you have more dam this place will try to get you to spend money that is not needed! They pushed the "gap" insurance that only pays your vehicle off if you have more damage than the vehicle is worth. Well they even push it when you put $8500 down on a $30000 vehicle. You will never be "upside down" in this vehicle so they were just trying to steal $500 from me. What a rip off!! Don't even get me started on the crappy service dept. Little advice, Check your oil after an oil change. These idiots forgot to put the oil back in my vehicle. I don't think that I have had one service from this place that they didn't screw something up. Never again!! More

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