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Tom Edwards
Tom Edwards at Shottenkirk Honda of Davis

Tom Edwards | Page 2

Assistant Service Manager

Shottenkirk Honda of Davis

4343 Chiles Rd
Davis, CA 95618

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4.7
109 Reviews
4.7

109 Reviews

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109 Reviews of Tom Edwards

October 11, 2024

Dealership Rating
Employee Rating

Great customer service and finished in the time that they said they would. Very happy wit them. More

by JIM.P.MOORE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Chand, Jennifer Conrad, David Schembri

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Oct 14, 2024

Shottenkirk Honda of Davis responded

JIM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

October 04, 2024

Dealership Rating
Employee Rating

Excellent service for Shottenkirk honda of Davis I was Honda accord 2021 and I always car service here done every time 👍👌 More

by GSMEET1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Najera, Sagar Sigdel, Douglas Asport, Anjali Deol, Adrian Andradez, Georgian Moldoveanu , Patrick Chand, Jennifer Conrad, David Schembri

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Oct 07, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Davis!

October 01, 2024

Dealership Rating
Employee Rating

Tom in the service department took care of my issue That I had with my car. More

by RANOBASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 28, 2024

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Employee Rating

We receive great service from Tom who goes out his way to ensure we are always taken care of. David was also very helpful to figure out the problem that’s been going on for a long time. Appreciate all of yo More

by JEANPARADIS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schembri

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Sep 30, 2024

Shottenkirk Honda of Davis responded

JEAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 26, 2024

Dealership Rating
Employee Rating

Our service advisor Alex was quite knowledgeable and courteous.The necessary service was done in a timely manner. More

by LINDIELOU52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Chand, Jennifer Conrad, David Schembri, Alex

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Sep 27, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 15, 2024

Dealership Rating
Employee Rating

Your service department is EXCELLENT! !! I dealt mostly with Jennifer (a little bit from Tom) and they are outstanding! More

by LINDABXO145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Conrad

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Sep 16, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2024

Dealership Rating
Employee Rating

I was pressured into signing paperwork stating that the vehicle was in good condition, without being able to see the vehicle. Upon delivery to me, the new car had hard stains on several areas, including al More

by gsandym7
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sagar Sigdel, Douglas Asport, Adrian Andradez

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Sep 16, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 530-421-1981 and ask for one of our managers.

September 01, 2024

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Employee Rating

The people were nice. It wasn't obvious what to do when you drove up. I had to go back the same day to get my tire pressure fixed. More

by DUVALSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Chand, Jennifer Conrad, David Schembri

Report | Print
Sep 04, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

August 29, 2024

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Employee Rating

Great staff. They did what they said they would. They were transparent with the costs. More

by BOOSTHUYSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Conrad

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Sep 05, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

August 28, 2024

Dealership Rating
Employee Rating

They do a great job, also they have great people to work with you will be happy ... More

by SUSANCLEANINGOFFICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Chand, Jennifer Conrad

Report | Print
Aug 28, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis !

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