"Helpful salespeople and friendly staff"
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
"Ryan was transparent and Fast"
Ryan was fast and made the process very fast and hes AMAZING to work with and Tom was very friendly and answered all my questions. I love auto world usa!
"In And Out"
My purchase was super fast. We basically had everything worked out before I got there - very good communication. I was in an out of the dealership in less than an hour, with my Jeep for a great price. Would recommend.
Chris went above and beyond to help me in purchasing my vehicle. He never forgot to contact me, he dealt with all my tedious details, and made sure that the sales people all helped me get what I needed. Will definately keep him in mind for future purchases!
- mr. dwayne
hello i had a great experience the staff were effective
they were patient, and courteous. i felt valued.
i would certainly do business here again.
- great car
I had a fantastic experience here with Michael and cant wait to work with him again, a true professional and expert in this business. thank you michael
Great customer service, thanks guys for everything 😍 michael is awesome ! They are so friendly and easy going also thank you Justin for dealing with shanagiens
"My new BMW"
I was very impressed with this dealership. They definitely work together as a team. Thank you Raheem, Ava and Justin! The finance managers were fantastic and expedient.
"professional knowledgeable "
Awesome dealership with great customer service. Great collection of cars that are priced right. I would defiantly reckoned to whoever is in the market for a used car.
Other Employees Tagged:
"Dishonest business practices all around..."
I recently purchased a Lexus LX and had the vehicle shipped to me. I was not able to come on-site and view/test drive so I had to rely on the verbal description and photos provided.
When the SUV arrived I was blown away at the actual condition of the vehicle I had just purchased:
-Dozens of undisclosed dents on the roof and side body
-Massive rusting on the frame and body including quarter panels, kick plates, and door frames.
-Carpet was ruined and non-reparable
-Rust pits and corrosion on the wheels
-The spare tire was completely missing
-Multiple tears/holes in the leather
-Dozens of cuts in the headliner
-Electronics no functioning
-Tear in CV boots on the front end
-To top it off, the front end was wrecked, and the driver side quarter panel was poorly painted over to cover it up.
Every bit of this was undisclosed, and pictures that I received I can now look at, and see where they cut them off and cropped out the damage.
I called the dealership immediately and requested to return the vehicle with the offer that I would cover shipping both ways ($2,000). The answer was of course, no.
Lesson learned - These guys got one over on me and it's going to cost me thousands to unload this vehicle.
I hope anyone considering purchasing from this dealership will think twice, learn from my mistake, and simply keep shopping elsewhere.