Tom Lim

Tom Lim is an exceptional salesman. We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, t We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, thanks to our fantastic experience with Tom. We never dreamed that a vehicle purchase would be so pleasant and easy to do. Love the dealership, as well. Beautiful, clean, and filled with gorgeous vehicles from which to choose. It’s no wonder that they have such stellar reviews online. More

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By far the easiest most enjoyable car buying experience we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back More

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Tim was amazing. Tough negotiator yet still made sure my needs and expectations were met. Can’t wait to be back in his chair Tough negotiator yet still made sure my needs and expectations were met. Can’t wait to be back in his chair More

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Mr. Lim was such a pleasure to work with. I have never worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has g worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has great management support, and you can tell with how everyone is motivated to do business. Everyone at this dealership greets you with compassion and a smile. More

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Tom was amazing to work with. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly. More

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The staff at Mercedes-Benz were professional, knowledgeable, and made the car buying experience seamless and enjoyable. Highly recommend! knowledgeable, and made the car buying experience seamless and enjoyable. Highly recommend! More

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Tom was fantastic and very professional! We appreciated his knowledge and expertise on all of the cars we were looking at … which made it so easy to make a decision! We both love my new car We appreciated his knowledge and expertise on all of the cars we were looking at … which made it so easy to make a decision! We both love my new car and couldn’t be happier! Thank you again to Tom Lin for everything! If we could give him more stars we would! Sincerely, Don & Kim Himes More

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We have worked with several other Mercedes dealerships in the area and were pleasantly surprised overall by the level of service we received at Avondale. From trade in to purchase, our experience was seamles the area and were pleasantly surprised overall by the level of service we received at Avondale. From trade in to purchase, our experience was seamless and Tom was especially accommodating. More

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Everyone I talked to was very helpful and respectful. Tom my sales guy made my car shopping experience the best anyone can possibly ask for, returned calls in a timely manner and showed great professiona Tom my sales guy made my car shopping experience the best anyone can possibly ask for, returned calls in a timely manner and showed great professionalism. Grapevine Mercedes dealership will be at the top of my list when shopping for another vehicle. More

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Nice facility but the Service check in and picking up the car was a circus. Too many cars not enough people. Need more service lanes and people. car was a circus. Too many cars not enough people. Need more service lanes and people. More

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