Tom Lim

I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More

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Late last Saturday, I decided to change my car… yep at 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz becau 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz because I was always been impressed with their luxury & German engine package… my shopping needs to be done by myself and my wife walking down the lot :) no help is needed at that time. The we decided around 3:00pm to do the same in the BMW lot. I ask them for help to find out there was a 1 to 2 hours waiting time! Well, when I’m decided to buy something, I want it that day.. I was more inclined with the Benz anyway… we went back and ask for help, then Tom make himself available to us and we ended up road testing the cars that we liked! Tom got our GLE 450 ready and we were able to leave that evening, yes after hour! What a great team out there taking care of a customer! Kudos to the team, and we love our new car! More

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We liked that Tom let us drive the questions and didn’t have a canned sales pitch have a canned sales pitch More

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Second time I’ve worked with Tom. He is great to work with. Great experience. He is great to work with. Great experience. More

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This dealer was quick and efficient in responding to my inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle. Having all these pluses, made it more comfortable for my wife and I to proceed to finally buy our 2023 Chevrolet Silverado RST. More

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Tom was exceptional. We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk aroun We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk around video was taken. The auto body tech stayed after on a weekend to get the car back tob perfect before we left on Sunday. More

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Perfect customer service. You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! More

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Tim was the BEST part of my Buying Experience! I have been under a lot of pressure and desperate need for a vehicle for a long time. Going forward I will always come to this location and refer my I have been under a lot of pressure and desperate need for a vehicle for a long time. Going forward I will always come to this location and refer my friends and family to Tom Lim. Thanks for taking care of me today! May God Bless you 🙏 is my PRAYER! Sincerely, Keisha Williams More

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I appreciate the service provided by all of the players at this dealership. Overall the service was very good. at this dealership. Overall the service was very good. More

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Great customer service, great vehicle selection, interaction with everyone was wonderful. Would recommend to family and friends. interaction with everyone was wonderful. Would recommend to family and friends. More

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