Tom Lim
Tom Lim at Mercedes-Benz of Grapevine

Tom Lim

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

Contact Me
4.9
70 Reviews

Born and raised in Phnom Penh, Cambodia, I have a passion for travel and immersing myself in different cultures. I particularly enjoy exploring street food and local marketplaces, as I believe they offer the best insights into a culture's food and lifestyle. With 22 years of experience as a donut shop owner, I have also cultivated a love for watch collecting. Above all, I am a dedicated husband and father of two.

Dealership Experience

3 yrs, 11 mos

Languages Spoken

Cambodian Cambodian

Mandarin Mandarin

View more languages
4.9

70 Reviews

Write a Review

70 Reviews of Tom Lim

July 31, 2026

Dealership Rating
Employee Rating

The dealership was easy to do business with. Our salesperson Tom was professional and made the whole process seamless. The buying process was simple. I knew what I was willing to pay and we made More

by Dmitri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2026

Mercedes-Benz of Grapevine responded

Thank you so much for sharing this, and we're thrilled to hear about your experience with Tom. We're glad the process was smooth and straightforward, and that he made sure everything was ready for you at pickup. We'll be sure to pass along your kind words to him. We look forward to working with you again in the future, and thank you for choosing Mercedes-Benz of Grapevine for your purchase.

July 26, 2026

Dealership Rating
Employee Rating

Our second Mercedes purchase from this dealership. Tom was top notch and took excellent care of us. He is a great asset to Avondale. More

by jkamprath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Davius Blackshire

Jul 31, 2026

Mercedes-Benz of Grapevine responded

Thank you for coming back to us for your second Mercedes, that truly means a lot! We're so glad Tom took such excellent care of you again and made the experience top notch. We couldn't agree more, Tom is a great asset to our team. We'll be sure to share your kind words with him. Thank you for your continued trust, and we look forward to seeing you for many more!

June 18, 2026

Dealership Rating
Employee Rating

Professionalism all around, from the time you first walk in the door, Everyone was very courteous, helpful and eager to please. More

by Rick Barrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kal Elhamad

Jun 18, 2026

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We are delighted to hear that you felt welcomed from the moment you walked through our doors. Providing courteous, attentive, and personalized service is at the heart of what we do, and we're grateful for your recognition of our team's efforts. Thank you for choosing us, and we look forward to serving you again in the future!

June 16, 2026

Dealership Rating
Employee Rating

Excellent service. Very friendly, knowledgeable staff made the entire car-buying experience smooth and enjoyable. More

by Saraksandel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford

Jun 17, 2026

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We’re delighted to hear our team provided a smooth and enjoyable car-buying experience. Delivering knowledgeable service and creating a welcoming environment for our clients is what we strive for every day. We truly appreciate your support and thank you for choosing us!

June 16, 2026

Dealership Rating
Employee Rating

Excellent experience, very easy transaction with the help of Tom. Felt welcome and valued as a customer. Very nice!!! More

by Hector A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2026

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Tom helped make your purchase experience smooth and effortless. Making our clients feel welcomed, appreciated, and valued is what we strive for every day. We truly appreciate your trust and hope you enjoy your new vehicle!

June 01, 2026

Dealership Rating
Employee Rating

Tom Lim did an exceptional job. He answered all my questions and created superb value to my needs and your organization. I will highly recommend him to my friends and family More

by James Harrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Lim

Jun 02, 2026

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Tom provided such a valuable and personalized experience throughout your journey. Helping our clients make confident decisions and ensuring their needs are met is what we strive for every day. We truly appreciate your recommendation and your trust in our team. Enjoy your new vehicle!

Jun 02, 2026

James Harrington responded

Tom Lim did a great job and answered every question I had. Great value and service to my needs

May 28, 2026

Dealership Rating
Employee Rating

I recently had the pleasure of working with Jorge Gonzalez at Mercedes-Benz, and I cannot recommend him highly enough. From the moment we spoke, Jorge stood out as someone truly committed to deliveri More

by Amye617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gonzalez

May 29, 2026

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We’re thrilled to hear Jorge provided such an exceptional experience and made the entire process seamless, enjoyable, and stress-free. His commitment to building genuine relationships and delivering outstanding service truly reflects what we strive for. We appreciate your trust, your recommendation, and welcome you to the Mercedes-Benz family for years to come!

May 22, 2026

Dealership Rating
Employee Rating

Tom was amazing! Overall thorough and professional. I will purchase another vehicle with him. Thanks! More

by CJ Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Cafferata

May 25, 2026

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience with us, CJ! We’re happy to hear Tom made the process thorough, professional, and enjoyable. We appreciate your trust in our team and look forward to helping you again with your next vehicle!

May 07, 2026

Dealership Rating
Employee Rating

I had an amazing experience purchasing my Mercedes, and I want to give a huge thank you to Tom for making the entire process smooth and stress-free. He was professional, patient, knowledgeable, and truly too More

by Angelica Avelar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2026

Mercedes-Benz of Grapevine responded

Thank you for such a thoughtful review! We’re thrilled to hear Tom made your Mercedes purchase smooth, stress-free, and enjoyable from start to finish. His professionalism, patience, and commitment to providing a personalized experience truly reflect what we strive for every day. We sincerely appreciate your recommendation and your trust in our team. Congratulations on your new Mercedes, and thank you again for choosing us!

March 17, 2026

Dealership Rating
Employee Rating

Extremely kind and helpful with the purchase of my vehicle and very little wait time with the process. More

by adolfomontes48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom lim

Mar 18, 2026

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We’re glad to hear our team made your purchase smooth, helpful, and efficient. We truly appreciate your trust and hope you enjoy your new vehicle!

1
...

Dealership Inventory (524 Vehicles)

used 2021 Mercedes-Benz GLC 300 car, priced at $37,983
2021 Mercedes-Benz GLC 300
used
Black exterior
used 2017 Mercedes-Benz GLA 250 car, priced at $24,982
2017 Mercedes-Benz GLA 250
used
Night Black exterior
used 2021 Mercedes-Benz GLC 300 car, priced at $37,982
2021 Mercedes-Benz GLC 300
used
Black exterior
new 2026 Mercedes-Benz AMG GLE 53 car, priced at $98,600
2026 Mercedes-Benz AMG GLE 53
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $56,890
2026 Mercedes-Benz GLC 300
new
Black exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $64,100
2026 Mercedes-Benz GLC 300
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive