Tom Lim

Extremely kind and helpful with the purchase of my vehicle and very little wait time with the process. vehicle and very little wait time with the process. More

Report | Print

Trying to buy a second auto from them, but it seems to be that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat system. They didn’t even have the respect to contact me back through the first contact method. It shouldn’t be this hard to contact a repeat customer. More

Report | Print

They were easy to work with and most importantly they did what they said they would do. Good follow up. what they said they would do. Good follow up. More

Report | Print

Mercedes-Benz of Grapevine was a nice experience. My husband and I were greeted with a friendly smile and great customer service. My husband and I were greeted with a friendly smile and great customer service. More

Report | Print

Tom Lim is an exceptional salesman. We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, t We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, thanks to our fantastic experience with Tom. We never dreamed that a vehicle purchase would be so pleasant and easy to do. Love the dealership, as well. Beautiful, clean, and filled with gorgeous vehicles from which to choose. It’s no wonder that they have such stellar reviews online. More

Report | Print

By far the easiest most enjoyable car buying experience we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back More

Report | Print

Tim was amazing. Tough negotiator yet still made sure my needs and expectations were met. Can’t wait to be back in his chair Tough negotiator yet still made sure my needs and expectations were met. Can’t wait to be back in his chair More

Report | Print

Mr. Lim was such a pleasure to work with. I have never worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has g worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has great management support, and you can tell with how everyone is motivated to do business. Everyone at this dealership greets you with compassion and a smile. More

Report | Print

Tom was amazing to work with. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly. More

Report | Print

The staff at Mercedes-Benz were professional, knowledgeable, and made the car buying experience seamless and enjoyable. Highly recommend! knowledgeable, and made the car buying experience seamless and enjoyable. Highly recommend! More

Report | Print