Tom Matthews
Tom Matthews at Ken Ganley Westside Imports

Tom Matthews | Page 2

Subaru Love Encore

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Tom Matthews

December 03, 2024

Dealership Rating
Employee Rating

The sales rep was very helpful and the trade in of my old Buick Lucerne was very easy. More

by RSPERRY125
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rachel Shafer

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 03, 2024

Dealership Rating
Employee Rating

Excellent buying experience. Scott was very thorough, answered all questions. Probably the best new vehicle purchasing experience I've ever had. Highly recommend this dealership. More

by RYBAR.MJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wnek

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 28, 2024

Dealership Rating
Employee Rating

Everyone I've worked with are wonderful and very knowledgeable. I'm always impressed with the service. More

by TPALCIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 15, 2024

Dealership Rating
Employee Rating

I liked the atmosphere of this dealership. Everyone was courteous. I never felt pressured to buy there. More

by LYNDALOVESTOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Mike Olesen

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 04, 2024

Dealership Rating
Employee Rating

Purchasing my car from Rachel at Ken Ganley was easy! She is knowledgeable and was able to get me the car I wanted right away! The whole process was great! More

by DARCY6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Rachel Shafer, Bob Zeleny

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 03, 2024

Dealership Rating
Employee Rating

Drove our new 2025 Outback Touring XT (turbo) home not knowing a dealership paper about the engine wrapped in plastic was laying on the air intake. We got 6 mpg going 70 miles home! Our agent did not go More

by POCOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Tran , Asif Kassam

Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry that you did not have a great experience with us. We appreciate the feedback and are using your feedback to improve our procedures. Thank you

October 07, 2024

Dealership Rating
Employee Rating

It was a very friendly atmosphere and everyone I encountered could not have been more helpful More

by SHIMAGPIE
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Rachel Shafer

September 30, 2024

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Employee Rating

Royalty means the world to me and after purchasing my third Subaru with Ken Ganley, I will never go anywhere else More

by LISAMCRON31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Freiberg, Mohamed Husein , Sandi Kuzma

September 30, 2024

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Employee Rating

They helped facilitate an excellent buying experience throughout the entire process. Will definitely be back again. More

by N.A.BAUER97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Carnegie, Robert Brown, Dylan Cairelli, Jesse Hales , Amber Dickens, Sonja Jovanovic, Asif Kassam, Sandi Kuzma, Rachel Shafer

September 23, 2024

Dealership Rating
Employee Rating

Awesome customer service! Include Tom in this mix too! They all are patient and explain things and answered all my questions. I would recommend all of them to anyone for assis More

by VICKIT1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Candace Bargar, Asif Kassam, Sandi Kuzma

Sep 25, 2024

Ken Ganley Westside Imports responded

Thank you for your kind review. We appreciate your business!

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