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Tom Matthews

Overview Reviews (173)

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Tom Matthews

Tom Matthews | Page 4

Subaru Love Encore

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9

173 Reviews

Overview Reviews (173)

4.9

173 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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173 Reviews of Tom Matthews

April 20, 2024

Dealership Rating

Employee Rating

We came in looking for a verified used car, but we wound up leasing a brand new car and our payments are less than they would have been if we purchased certified used. Our sales person, Malik, went over opt up leasing a brand new car and our payments are less than they would have been if we purchased certified used. Our sales person, Malik, went over options for both and didn’t pressure us either way. The experience was fast, but not rushed. The finance manager was also great. We were shown all the options and how to pair our phones and set up Subaru StarLink on site before we left. Highly recommend and we will be back next time we are in need of a vehicle. More

by JCESARSKI1201

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Malik De Leon, Asif Kassam, Bob Zeleny

May 14, 2024 -

Ken Ganley Westside Imports responded

We're glad Malik was able to help. Thank you for your review. We appreciate it.

April 05, 2024

Dealership Rating

Employee Rating

The people are very friendly and answer any questions. They go above and beyond to help make the process easy.With past cars used the service department and they are the same They go above and beyond to help make the process easy.With past cars used the service department and they are the same More

by KSNAGLE55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Candace Bargar, Asif Kassam

May 14, 2024 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate it.

January 18, 2024

Dealership Rating

Employee Rating

I had a very pleasant experience. My salesman was able to fit in the buying process around my schedule. My salesman was able to fit in the buying process around my schedule. More

by MJSTEPHENS82

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Igor Zaiats

January 17, 2024

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Employee Rating

Very professional and I love the vehicle! Tom Matthews really took the time to go over the car with me . Tom Matthews really took the time to go over the car with me . More

by PTCRRGN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown , Terry Maxson

December 07, 2023

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Employee Rating

Great ppl and service, good place to get the car and will recommend to others recommend to others More

by KAIGRAPHICDESIGN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Tran , Asif Kassam, Mike Olesen, Igor Zaiats

Dec 09, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Dec 09, 2023 -

Ken Ganley Westside Imports responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

November 20, 2023

Dealership Rating

Employee Rating

Knowledgeable and courteous staff in every position. Facility was clean and comfortable. Easy to acc. Facility was clean and comfortable. Easy to acc. More

by OLBRYCH

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Warshawsky , Asif Kassam, Terry Maxson

Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2023

Dealership Rating

Employee Rating

Everything was great at the dealership from start to finish, this is the only dealership I trust. finish, this is the only dealership I trust. More

by EJFWNBA_22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Asif Kassam

Nov 19, 2023 -

Ken Ganley Westside Imports responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Nov 20, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

Dealership Rating

Employee Rating

Friendly and up to help coustmer in any way or shape very good place to shop good place to shop More

by MAZEN.YOUSEF1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 05, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (440) 734-2000.

Nov 05, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2023

Dealership Rating

Employee Rating

Everyone was very friendly and pleasant and willing to help you with anything you needed. I appreciated that very much help you with anything you needed. I appreciated that very much More

by BLACKBETTY

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Terry Maxson

Sep 03, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 04, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2023

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Employee Rating

My salesman Tom was so helpful and made the whole experience simple and easy for me! experience simple and easy for me! More

by SPROVPT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Zeleny

May 10, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. We hope you have a great day!

May 10, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.