Tom McOmber | Page 44

My husband had been driving the RX350 for many years. He is currently in his fourth RX and we both love it. This summer my Mini Cooper lease ended and I was undecided about what kind of car to get. I want is currently in his fourth RX and we both love it. This summer my Mini Cooper lease ended and I was undecided about what kind of car to get. I wanted quiet and comfort after the Mini experience. I was thinking of an Audi A-4; the Infinity; or a Lexus ES 350. When Wilde service was performing the RX 350 30K service, Debbie Millis who is a top rate person in the Service Dept., suggested we keep the loaner 24 hours, we were so happy. This provided me the opportunity to see have a full test drive around our home in Venice. After turning in the loaner, I test drove the Audi again just to be sure. There was NO comparison in the smooth handling and ride of the two cars. Lexus is absolutely perfect. The salesman who was simply outstanding in his selling the car to us made the entire experience most enjoyable. Tom McOmber knew all about the car and provided us with just the right amount of information with no pressure to make a decision. He was personable and thoughtful in his approach and without any he completed the high quality experience we have always had with Wilde. Robert Miller went over the financial information for our leasing contract in a careful and patient manner. But I must ell you, the way that Tom McOmber related to us with his knowledge and confidence in what he was selling to us, was truly what made me want to buy from Wilde. If you had an choice for Excellent in your rating, I would have selected that level. Thank you! Shirley Woodburn More

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Tom is very knowledgeable, helpful and attentive. We never felt pressured to buy the car. He gave us all the time we needed to ask questions. never felt pressured to buy the car. He gave us all the time we needed to ask questions. More

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We just leased a new Lexus ES 350 and were impressed with the knowledge and friendliness of Tom and Frank in assisting us. We would recommend to all to ask for Tom in sales and Frank in finance. the knowledge and friendliness of Tom and Frank in assisting us. We would recommend to all to ask for Tom in sales and Frank in finance. More

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I have purchased a number of cars over the past years and never knew it could be this easy. This is a dealer that truly "EXCEEDS YOUR EXPECTATIONS". From A to Z the experience was a pleasure. They fo never knew it could be this easy. This is a dealer that truly "EXCEEDS YOUR EXPECTATIONS". From A to Z the experience was a pleasure. They found just the car I was looking for at a more than fair price, showed me the ins and outs with courtesy and respect. More

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This is my second time buying a new car from Tom McOmber and it is also my second Lexus!! I have had nothing but the best customer service when looking for and purchasing my vehicle. Tom is very professiona and it is also my second Lexus!! I have had nothing but the best customer service when looking for and purchasing my vehicle. Tom is very professional, timely, courteous, patient, efficent and takes to heart the importance of finding the right vehicle for you within your budget. His bottom line was to make me happy and he searched out different options to make my buying experience (and owning experience) unique. I am now the proud owner of a really cool, comfortable and luxurious IS 250. I can proudly say that my car will be admired by all and I will not find another one on the road quite like it. I almost went with a difference color but wasn't ecstatic about it so Tom put the wheel to the grindstone to find me exactly what I was looking for. He worked with me to get the price I wanted and was very fair and straightforward with me. Tom is a family man with great values and is a pleasure to work with. I appreciated everything he did for me to make my experience positive. I was greeted with a charming smile everytime I came into the dealership to narrow down my decision. I learned from my parents that you can't beat a Lexus, I LOVE my IS250... we are a Lexus family for life now and we always look forward to seeing Tom for our next vehicle... or just to say "hi"! More

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This was my approximately 15th Lexus from this dealership and Tom McOmber since the mid 1990's. Several years ago I moved back to Ann Arbor from Sarasota but still go down to Wilde Lexus to get my new cars a and Tom McOmber since the mid 1990's. Several years ago I moved back to Ann Arbor from Sarasota but still go down to Wilde Lexus to get my new cars as does my wife. Things have not been good economically in Michigan but they still, when needed, handle the situation and make everything work out. These folks actually know what loyalty is, both ways, and practice it. This latest purchase last week of another LS460 Dave called on the drive back to make sure I was using the new gadgets properly. Absolutely outstanding. If GM had a few Tom McOmbers then maybe Detroit would be in better shape. More

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We have a wonderful experience buying our 2011 RX350 from Wilde Lexus of Sarasota. Both Ken Johnson and Tom McOmber were very caring and professional. We will recommend this dealer and sales representatives Wilde Lexus of Sarasota. Both Ken Johnson and Tom McOmber were very caring and professional. We will recommend this dealer and sales representatives to our family and friends. Thanks, Larry and Donna Euston More

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I just wanted people to know what a great person Tom Mc Comber is as well as a great salesperson, Deb in Service is wonderful to deal with and Keith Walsh is a pleasure. I called this morning after having Comber is as well as a great salesperson, Deb in Service is wonderful to deal with and Keith Walsh is a pleasure. I called this morning after having my RX350 in for its 5000mi service then leaving the next day for NC,having my tire pressure light come on during traveling on the interstate. Keith came right out this morning and fixed the problem. Thank you for having such capable people!! More

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This is the third Lexus that my husband and I have purchased from Wilde. We have never had a problem with Lexus reliability, which is more than I can say about the other luxury cars we have owned. T purchased from Wilde. We have never had a problem with Lexus reliability, which is more than I can say about the other luxury cars we have owned. Tom McComber was very knowledgeable about the vehicle and pointed out what had been changed in the last three years (we traded in a 2007 model). In addition, the customer relationship was not over when we drove out of the parking lot. We received follow up phone calls, emails and training. While we attended a dealership sponsored class on the use of the navigation system, we also received a complimentary car wash. The following week David Trimble came out to our house and spent an hour coaching us on the navigation system and taught us how to use the new features. This is a top notch dealership that offers excellent service. Every employee is friendly and helpful. If you bring your car in for service, you have the choice of borrowing another Lexus, or waiting at the dealership. If you choose to stay at the dealership, Wilde has provided comfortable lounges with TV and refreshments as well as computers with internet access. Did I mention that my husband really likes the complimentary car washes? More

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The service at this dealership is second to none! Prompt, courteous, and knowledgeable sales and service staff make it a very pleasant experience! When bringing my car in for routine maintenance, I have alwa courteous, and knowledgeable sales and service staff make it a very pleasant experience! When bringing my car in for routine maintenance, I have always been given a loaner car as well. Dee calls me when my car is ready for pick-up. Couldn't be easier! More

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