Tom Nastri
Tom Nastri at Dave Kirk Chevy GMC

Tom Nastri | Page 24

Internet Manager

Dave Kirk Chevy GMC

2955 N Main Street
Crossville, TN 38555

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4.5
235 Reviews
4.5

235 Reviews

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235 Reviews of Tom Nastri

May 23, 2024

Dealership Rating
Employee Rating

Bought a 2024 high coutry truck from them I took it in because I heard a whining noise was told all new trucks do that wasn’t anything they could do. To me it sounds like a transmission problem I paid cas More

by Bluford Waldo
Recommend Dealer
No

Other Employees Tagged: Will Hough, Digital Air Strike

March 19, 2024

Dealership Rating
Employee Rating

This horrible company employs bait and switch tactics. Premotions are a lie to get people in the door and get thier personal information. Shady business practices and the use of promotional companys so th More

by Mstone7058
Recommend Dealer
No

Other Employees Tagged: Will Hough, Digital Air Strike

August 08, 2022

Dealership Rating
Employee Rating

They charged me two hours labor for 20 minutes worth of work. I'll never go back to them again. What a rip off. More

by Gunny Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Digital Air Strike

Aug 10, 2022

Dave Kirk Chevy GMC responded

It is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

Aug 10, 2022

Gunny Wayne responded

Here's the deal. I was charged for two hours labor to look at my gear shifter. I realize it's an aftermarket Hurst shifter. I asked if you could fix it??? No problem. Basically I paid 168.00 for an oil change I had already paid for. Took me 30 minutes to take off the factory one put the Hurst shifter on. It's should be even easier for an experienced mechanic. The internet is full of stories of the Camaro showing a NOT IN PARK message. That's with the factory shifter. I sat in the waiting room for an hour while I was getting my oil changed. I saw them pull my car out and park it in the back. It took another 45 minutes for my paperwork. That was to justify the two hours labor. Totally unacceptable. They said they took off my gear shifter and replaced it with the factory model and my NOT IN PARK message went away. Then you put the aftermarket shifter back on and didn't put it back on properly. The leather is held to the shifter by a zip tie. You didn't put the zip tie back on. Now, it's loose and slides all the way to the bottom of the shifter. Also, I was charged 18.00 to do away with my old oil after the Dealer ripped me off on free oil changes. FREE MY ASS. My 2021 Camaro only has 1800 miles on it. I'll have it one year on September 8th. Needless to say. I'll be trading it very soon. I have no confidence in Chevrolet whatsoever. EVERYONE I KNOW hates taking their car to the Dealer for maintenance. Why is that??? Because we can't trust you to charge reasonable prices for reasonable work. I always feel like I get ripped off. Like I said. I'll never be back.

February 03, 2021

Dealership Rating
Employee Rating

Stay away!! Lies is the reason. I went to buy a truck here and the sales person pulled a bait and switch. They told us the price was mid 20s and when we got to the paper work the price jumped to 32,000. More

by joseph.quinn77
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Digital Air Strike

Feb 05, 2021

Dave Kirk Chevy GMC responded

It is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

May 16, 2020

Dealership Rating
Employee Rating

I will never do business with this dealer again because I purchased a new 2020 gmc Sierra with tire problems and they will not do anything about it every time I call they keep making you talk to the same rud More

by Jerry
Recommend Dealer
No

Other Employees Tagged: Digital Air Strike, Charlie Strayer

May 17, 2020

Dave Kirk Chevy GMC responded

Jerry, it is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

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