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Tom Owens
Tom Owens at Mazda of Orange

Tom Owens

Service Advisor

Mazda of Orange

1360 W. Katella Ave
Orange, CA 92867

5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Tom Owens

August 23, 2025

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Employee Rating

Brought new car in for first cmplimentary service, service team was great! Arrived 30min early and was checked in immediately More

by loscabmkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Mazda of Orange responded

Thank you for your fantastic review! We're thrilled to hear that our service team provided you with a great experience during your first complimentary service. We appreciate your business and look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 20, 2025

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Great service. Good communication. Very personable. Appreciate the relationship building that has been established. Thank you. More

by gerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Mazda of Orange responded

Thank you, Gerie! We’re thrilled to hear you had a great experience with our team. Building strong relationships with our customers is a priority, and your feedback means a lot to us. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 01, 2025

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Always a great experience when I bring my car in for service…Rep and Techs are prompt and thorough. More

by mkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Mazda of Orange responded

Thanks for the awesome feedback! We're thrilled to hear you consistently have a great experience with our team. Prompt and thorough service is what we strive for. Looking forward to seeing you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

October 05, 2024

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Employee Rating

I was well taken care of by Thomas I needed a loaner car. That made everything easy. More

by susan.blackwood.leedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Mazda of Orange responded

Thank you, Susan! We're thrilled to hear that Thomas provided you with excellent service and made your experience seamless. Your satisfaction is our priority, and we appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com

April 21, 2024

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Friendly staff, nice facilities and amenities. Accurate estimate and timely service. Didn’t try to upsell me on additional services More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paisley Petruzzelli

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Apr 22, 2024

Mazda of Orange responded

Hi Rusty! Thank you so much for taking the time to leave such a positive review of our services. We are thrilled to hear that you had a great experience with our staff and that you found our facilities and amenities to your liking. We strive to provide accurate estimates and timely service without pressuring our customers into unnecessary additional services. We appreciate your feedback and hope to see you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

March 28, 2024

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I loved the experience and the excellent service i got. They truly worked with helping me get the car I wanted. If you're in end of a car trust me they are the people that will make it happen. Thank you Ja More

by reneehudson56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Choi, Jason Dale , Jacob Mouradian

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Mar 29, 2024

Mazda of Orange responded

Thank you so much for your kind words, Renee! We are thrilled to hear that you had a great experience with us and that Jacob was able to assist you in finding the perfect car. We appreciate your feedback and look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 16, 2024

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Employee Rating

Pleasant atmosphere and very efficient and helpful staff for auto service. Would be happy to recommend Orange Mazda service department to anyone. More

by hmccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hamilton

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Feb 19, 2024

Mazda of Orange responded

Hi hmccarthy, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff efficient and helpful. Recommendations like yours mean the world to us. We look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

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