Tom Owens
Tom Owens at Mazda of Orange

Tom Owens

Service Advisor

Mazda of Orange

1360 W. Katella Ave
Orange, CA 92867

5.0
14 Reviews
5.0

14 Reviews

Write a Review

14 Reviews of Tom Owens

June 29, 2026

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Employee Rating

Once again all expectations met from the Crew at Mazda of Orange... From drop off to pick up, everything was great! More

by loscabmkane
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Mazda of Orange responded

Thank you for your kind words! It's fantastic to hear that our team consistently meets your expectations. We strive to provide a seamless experience from start to finish, and your appreciation means a lot to us. Looking forward to seeing you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 15, 2026

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dealers closer but always use them. great people and service Tom rocks in service dept More

by dw
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Johnson

Jun 17, 2026

Mazda of Orange responded

Thank you for your wonderful feedback! We truly appreciate your loyalty and are delighted to hear that you enjoy our service. Tom and the team work hard to ensure a great experience, and it’s fantastic to know their efforts have made a positive impact on you! Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 11, 2026

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Great service Mr Nery is very polite and great team efficient customer service I recommend family and friends nice employees and Management!!! More

by jizeller55
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Recommend Dealer
Yes
Jun 12, 2026

Mazda of Orange responded

Thank you so much for your kind words! We’re delighted to hear that Mr. Nery and the team provided you with such a positive experience. Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

March 30, 2026

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Service Rep Tom Owens was great and the Service Tech video was very informative…service was done in a timely manner, very satisfied More

by loscabmkane
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Mazda of Orange responded

We're so glad to hear about your positive experience with Tom and the service team! It’s fantastic that you found the video informative and the service timely. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

March 04, 2026

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Great experience for my car service. They’re fast and easy to communicate. They provided all accommodations for the time I have to wait or if I have to use a loaner to move around while More

by aracely a.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Mazda of Orange responded

We’re delighted to hear about your positive experience with our service team! It’s great to know that the communication and accommodations met your needs. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

March 01, 2026

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Tom is friendly and knows his job very well. He keeps me posted as what need to service on my vehicle. More

by Gldstarone
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Recommend Dealer
Yes
Mar 02, 2026

Mazda of Orange responded

It’s wonderful to hear about your positive experience with Tom! Keeping our customers informed is a priority, and it’s great to know he’s doing just that. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 08, 2026

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They are extremely kind and very helpful. You get a video of the car inspection, and a the service advisors, Tom, Mo, and Danny are great. I have been a loyal customer since 2010. Thank you More

by myriam perez
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Recommend Dealer
Yes
Feb 09, 2026

Mazda of Orange responded

We’re so glad to hear about your positive experience, Myriam! It’s wonderful to know that Tom, Mo, and Danny provided you with excellent service. Your loyalty since 2010 means a lot to us. We look forward to continuing to serve you in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

August 23, 2025

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Brought new car in for first cmplimentary service, service team was great! Arrived 30min early and was checked in immediately More

by loscabmkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Mazda of Orange responded

Thank you for your fantastic review! We're thrilled to hear that our service team provided you with a great experience during your first complimentary service. We appreciate your business and look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 20, 2025

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Great service. Good communication. Very personable. Appreciate the relationship building that has been established. Thank you. More

by gerie
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Recommend Dealer
Yes
Jun 23, 2025

Mazda of Orange responded

Thank you, Gerie! We’re thrilled to hear you had a great experience with our team. Building strong relationships with our customers is a priority, and your feedback means a lot to us. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 01, 2025

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Always a great experience when I bring my car in for service…Rep and Techs are prompt and thorough. More

by mkane
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Mazda of Orange responded

Thanks for the awesome feedback! We're thrilled to hear you consistently have a great experience with our team. Prompt and thorough service is what we strive for. Looking forward to seeing you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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