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Tom Redmond

Overview Reviews (215)

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Tom Redmond

Tom Redmond | Page 8

Delivery Specialist

Conley Subaru

816 Cortez Rd W
Bradenton, FL 34207

Prior to joining Conley Subaru, I worked for a major electronics retailer for over 20yrs, and spent 16 of those years working with Automotive Electronics with an emphasis on being able to explain technology to customers that don't always understand how it works. With my position here, I am a specialist in Subaru Technology, I work with customers to understand their new or used vehicle technology, and I am here to help them when they don't understand some of the technology in the vehicle.

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4.9

215 Reviews

Overview Reviews (215)

Dealership Experience

9 yrs, 9 mos

Industry Experience

25 yrs, 8 mos

Specialties & Trainings

Subaru Technology

Languages Spoken

English

Employee Video

4.9

215 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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215 Reviews of Tom Redmond

September 02, 2025

Dealership Rating

Employee Rating

Always professional. Discuss what the issue is and obtains permission to do work.we were ready to leave for Tennessee and the work was expedited I amrealky going to miss Discuss what the issue is and obtains permission to do work.we were ready to leave for Tennessee and the work was expedited I amrealky going to miss your service department More

by DT81890

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 02, 2025 -

Conley Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 28, 2025

Dealership Rating

Employee Rating

Always a great experience at Conley Subaru, never have to wait an unreasonable amoint of time for my service appointment, everyone's very helpful with any questions you may have wait an unreasonable amoint of time for my service appointment, everyone's very helpful with any questions you may have More

by EKATHRYN2209

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis Acosta

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Aug 28, 2025 -

Conley Subaru responded

Kathryn, thank you for choosing Conley Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2025

Dealership Rating

Employee Rating

They were great and had a lot of patience. I would recommend them to everyone I would recommend them to everyone More

by JILL.BURGER2664

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Adam was our salesman and he was great

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Aug 23, 2025 -

Conley Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Conley Subaru!

August 19, 2025

Dealership Rating

Employee Rating

I purchased extended maintenance and warranties when I purchased my Outback car from them in 2021. Every time I take my car in, have to prove that I have it. And then it doesn’t cover what I was led to b purchased my Outback car from them in 2021. Every time I take my car in, have to prove that I have it. And then it doesn’t cover what I was led to believe. Their system never seems to save that information. It is very frustrating. For that reason I would not recommend them and I will not ever purchase anything like that again. As far as the actual service on my car, I have no complaints. More

by forte_fritter8i

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks

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Aug 19, 2025 -

Conley Subaru responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 18, 2025

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Employee Rating

Extraordinary attention to personalized customer service, education and great overall experience delivered during purchase, delivery of vehicle and subsequent service for trailer hitch install. education and great overall experience delivered during purchase, delivery of vehicle and subsequent service for trailer hitch install. More

by lightkid7

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chelsie Gainey

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Aug 19, 2025 -

Conley Subaru responded

Here at Conley Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 11, 2025

Dealership Rating

Employee Rating

From the moment I walked in, Conley Subaru made me feel welcome and valued. The team was friendly, knowledgeable, and never pushy. They listened to what I wanted, found the perfect car, and made the entire welcome and valued. The team was friendly, knowledgeable, and never pushy. They listened to what I wanted, found the perfect car, and made the entire process smooth and stress-free. I couldn’t be happier with my experience and highly recommend them to anyone looking for a car. More

by margid99

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Trippy

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Aug 11, 2025 -

Conley Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Conley Subaru are glad to have you as a customer.

August 08, 2025

Dealership Rating

Employee Rating

Great customer service. Made buying so simple. Not many businesses do this level of customer service. Appreciate his attention to details. So personable. Made buying so simple. Not many businesses do this level of customer service. Appreciate his attention to details. So personable. More

by John Bullard

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks, Luis Acosta

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Aug 09, 2025 -

Conley Subaru responded

August 07, 2025

Dealership Rating

Employee Rating

They are very receptive to my every need. Polite and qickly resolves any issues I may have Polite and qickly resolves any issues I may have More

by PAMSWEENEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks , Tim a service writer

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Aug 07, 2025 -

Conley Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Conley Subaru!

August 05, 2025

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Employee Rating

Fast service! Very accommodating and flexible to get me in. Able to rectify my concerns quickly. Thanks Very accommodating and flexible to get me in. Able to rectify my concerns quickly. Thanks More

by BSMITH71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks, Luis Acosta, Jacob Trippy, Kevin Sanchez , Mike Adam, Rocky Aliotta, Daliena Beahan

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Aug 05, 2025 -

Conley Subaru responded

Thanks for sharing your thoughts about your experience with Conley Subaru. We appreciate your business and hope to see you again soon!

July 29, 2025

Dealership Rating

Employee Rating

My service associate was very helpful and courteous. I've had great care from Connolly I've had great care from Connolly More

by Reginarux

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 29, 2025 -

Conley Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Conley Subaru, we look forward to having you as a valued customer for many years to come!