Tom Stancil | Page 9

Tom Stancil, Sales Consultant Tom went out of his way to help us with our purchase but not in a forceful way. He presented the options, the benefits and when it came time to purch Tom went out of his way to help us with our purchase but not in a forceful way. He presented the options, the benefits and when it came time to purchase, he made the price fit. His customer service skills are excellent. More

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From the time I walked into the store, I never felt they pressured us into buying anything. They asked us what our needs were and then tried to find the car that fit our needs. We like the fact that a lot o pressured us into buying anything. They asked us what our needs were and then tried to find the car that fit our needs. We like the fact that a lot of the sales people have worked there for many years. That shows us that there is a family atmosphere and that they like what they are doing and who they work with. After our decision, we appreciated how fast the process went. Thanks Tom! More

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Wow, what can I say, Tom was excellent. Patient during the sales process, explained everything, went out of his way to search several times for different cars as I changed what I wanted, worked with me in the sales process, explained everything, went out of his way to search several times for different cars as I changed what I wanted, worked with me in trying to find the best way to finance my car and get the most out of the rebates from Ford, and he gave me a great deal on my trade in. After the purchase, he took the time to explain the features of the car, connected my phone to the Sync system and showed me all the basics. Couldn't have asked for a better experience, unless they gave me the car for free! More

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I'm on my 3rd new car from Tom. Tom is not a pushy sells men he listens to what I want and goes above and beyond to help me get it. When it time to get my daughter a car I will be calling Tom. As far sells men he listens to what I want and goes above and beyond to help me get it. When it time to get my daughter a car I will be calling Tom. As far as the services dept Rob and Rhonda are Great. More

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Ladies, BE NOT AFRAID - - - HE HAS THE PATIENCE OF Ladies, BE NOT AFRAID - - - HE HAS THE PATIENCE OF JOB!!! I heartily recommend TOM STANCIL to help you find your car. While trying to decide b Ladies, BE NOT AFRAID - - - HE HAS THE PATIENCE OF JOB!!! I heartily recommend TOM STANCIL to help you find your car. While trying to decide between 3 different models and walking back and forth across the lot checking seat comfort, head room, ease of entry, etc., I asked Tom to bring all three cars to one spot and put them side by side. He didn't roll his eyes, grimace, or give me reasons why he couldn't do it. He just smiled, said that it was a good idea, and went and drove them over. He let me climb in and out repeatedly, answered all my questions, and demonstrated the different functions and amenities of each one. There was no hurry, no pressure, and he said it was fine if I wanted to bring someone else to look at them and give me their opinion. When my car came in, he cheerfully programmed my phone,showed me all the gadgets, and again answered all my questions. He's a real gem, and if you forget how something works, just go back in and he'll explain it all again! More

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I went in for an oil change and left with a new car for a price and payment I liked. Tom is very easy to communicate with and understands what you are saying. I told him what payment I wanted, and he did no price and payment I liked. Tom is very easy to communicate with and understands what you are saying. I told him what payment I wanted, and he did not try to up sell me or pull any fast tricks like some of the other dealers I have talked to. They are very upfront and honest. And the process was so fast and easy. I will be back soon because we are looking for a truck also. More

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It’s all about trust. My husband and I purchased two vehicles from Ganley Ford Barberton in 2009. Our salesman was Tom Stancil. We originally bought a 2009 Ford Focus from Tom in Feb 2009 and then later vehicles from Ganley Ford Barberton in 2009. Our salesman was Tom Stancil. We originally bought a 2009 Ford Focus from Tom in Feb 2009 and then later returned in the year to purchase a Ford Ranger with Tom. We returned because Tom is very helpful, informative and most importantly (to me), not “pushy”. He explained everything in detail but in simple terms and made the entire selection process stress free! Buying a vehicle is a huge investment, and I would highly recommend you visit Ganley Ford in Barberton! PS: I never give a perfect score on price! More

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