Tom Zachariah | Page 2

Very helpful staff (Denis Kenny was incredible to work with). It was fair pricing and not a stressful sales environment. with). It was fair pricing and not a stressful sales environment. More

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Very clean and organized dealership. They all work together as a team to help the customer. They all work together as a team to help the customer. More

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I’ve had issues with the controls on this car. I was misled about CarPlay by salesman. I did not understand that I needed to use a cable to connect my phone to CarPlay especially on a 2026 model. I was misled about CarPlay by salesman. I did not understand that I needed to use a cable to connect my phone to CarPlay especially on a 2026 model. If I’ve known, I would’ve not leased the car. I asked within one day if I could return it and he said no I thought it was only for the music when I told him that he called me a liar. When talking to the salesman, he called me a liar and has been quite rude. I would never buy from this dealership again. I do not like the car and would never get a Volvo again. It’s also crazy that a 2026 model needs a cable to connect to CarPlay. A lot of people have CarPlay so that’s not a wise move. The finance manager was nice and polite, but the salesman was not. Also, they were in a rush to get me out of there and did not set up my phone to the car. There were a lot of things that he did not go over with me or set up prior to my leaving with the car. Basically he just wanted to go home. I had to get a professional to get my CarPlay working even after buying two cables. A few years ago, when I leased an Audi, they had a tech guy that set up the whole car for me answered any questions went over everything with me. This did not happen at the Volvo dealer. Would not recommend! More

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This is my second Volvo purchase from Rusnak Westlake, and both experiences have been excellent. Eric was my salesperson both times and consistently made the process easy and professional. He’s knowledgea and both experiences have been excellent. Eric was my salesperson both times and consistently made the process easy and professional. He’s knowledgeable, trustworthy, and genuinely looks out for his customers’ best interests. I can easily see myself returning for a third Volvo. More

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Responsive, efficient, beautiful clean space, helpful. Cars were available for us to test drive promptly. Cars were available for us to test drive promptly. More

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This dealership was easy and very helpful the staff were friendly and knowledgeable they made the whole process of buying a car simple I would recommend friendly and knowledgeable they made the whole process of buying a car simple I would recommend More

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Dealership was inviting, very helpful personnel. Germano S was eager to help and very easy to deal with. He made the experience feel friendly and easy. Germano S was eager to help and very easy to deal with. He made the experience feel friendly and easy. More

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Garmano is extremely patient and helpful during my car shopping process. He is super knowledgeable about the car and the brand and provided fantastic introduction! shopping process. He is super knowledgeable about the car and the brand and provided fantastic introduction! More

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Denis Kenny was fantastic and everyone at Volvo Westlake was incredible. I had an incredible experience there and couldn’t recommend them enough. I will absolutely be back and recommend to everyone. was incredible. I had an incredible experience there and couldn’t recommend them enough. I will absolutely be back and recommend to everyone. More

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I didn’t have a lot of contact with the dealership itself other than Dennis, very nice person, I like the soft sale. I do not like pushy salesman. Dennis did a great job for us. Give him a five star rating. other than Dennis, very nice person, I like the soft sale. I do not like pushy salesman. Dennis did a great job for us. Give him a five star rating. More

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