Tommy Bosko

Traveled out of state to purchase a high-end pre-owned vehicle from Poughkeepsie Nissan. Within 24 hours of driving off the lot in the rain, both headlight assemblies suffered significant water intrus vehicle from Poughkeepsie Nissan. Within 24 hours of driving off the lot in the rain, both headlight assemblies suffered significant water intrusion, resulting in heavy pooling and water droplet accumulation inside the housings. This is not minor atmospheric fog—it is standing water that risks blowing out the electronic ballasts underneath and fails state safety inspection standards.I documented and reported this defect to the dealership immediately upon delivery. When escalated to management (Tom), the dealership completely washed their hands of the issue and refused to offer any remedy, repair, or assistance. They are eager to make the sale, but once you sign the paperwork, they refuse to stand behind obvious safety and equipment defects present at delivery. If you are shopping here, especially as an out-of-state buyer, inspect every single component thoroughly because management will not help you once you drive off the lot. More

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Very professional / helpful and took his time to go over the purchase of my new vehicle and technology. the purchase of my new vehicle and technology. More

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Nicholas Rullo Was an absolute pleasure to deal with. He is polite, courteous, kind, and extremely helpful with all aspects of our new car purchase. I would seek him out if you ever find yourself at the He is polite, courteous, kind, and extremely helpful with all aspects of our new car purchase. I would seek him out if you ever find yourself at the dealer shopping for a new vehicle. More

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What a great experience with leasing a new vehicle and trading-in our Mazda leased car, Nico Rullo made the whole experience extremely easy throughout the entire process. Nico took as much time as we nee trading-in our Mazda leased car, Nico Rullo made the whole experience extremely easy throughout the entire process. Nico took as much time as we need, explaining everything and showing us the workings of the car. Highly recommend!! Also, Tommy Bosko was a pleasure to work with! He went above and beyond to get us the best deal, thank you Tom!!! More

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This was about the 10th vehicle purchase ld with Poughkeepsie Nissan with the assistance of Mike Wirth and John Romano . Highly recommended Poughkeepsie Nissan with the assistance of Mike Wirth and John Romano . Highly recommended More

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Sales team is great, very helpful. They make the car buying experience easy and painless. I would and do recommend anyone who is thinking about buying a vehicle visit Poughkeepsie Niss They make the car buying experience easy and painless. I would and do recommend anyone who is thinking about buying a vehicle visit Poughkeepsie Nissan. More

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Do not, and I repeat, DO NOT go to Poughkeepsie Nissan. We were baited and switched when we initially leased the vehicle in December 2022. We were offered pretty favorable purchase terms at first. After ag We were baited and switched when we initially leased the vehicle in December 2022. We were offered pretty favorable purchase terms at first. After agreeing to these terms, we were told to run some errands because the paperwork and vehicle prep would take an hour. While we were out, we got a call from them saying that they could not offer us those terms and if we wanted something close to the monthly payment, we would have to enter into an 18-month lease (which we initially rejected). Backs up against the wall we agreed. Fast-forward to May 2024, we asked for a 3-month extension on the lease to have it returned for September 2024. At the end of August 2024, we had the vehicle returned because we leased a Chevy Colorado from Healy. Well, Nissan waited 2 weeks to officially ground the Frontier we returned in August 2024 and because they waited 2 weeks, we were charged an additional month for a vehicle we no longer had possession over. Nissan finance told us to get a copy of the odometer statement from the dealer (and they confirmed that the dealer would have a copy). Lo and behold, Nissan Poughkeepsie destroyed the odometer statement that was provided to them when we had the vehicle returned to them. They claim that it's "standard practice" to destroy the return paperwork when they ground vehicles which is actually a violation of federal law (my license to practice law comes in handy sometimes). For reference, 49 CFR 580.8 requires dealers to keep all odometer statements provided to them upon return of the vehicles for a period of 5 years. When I explained that to Tom, pretended not to know about this (well maybe he doesn't but ignorance of the law is also no excuse) and then told me he would call me back to check with his regional manager to try to see if they could waive the additional month. Three weeks later, I'm still waiting for that call. Looks like I'll be taking a trip to small claims..... More

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we ( my husband and I) received excellent customer service from Brendan throughout our whole process and was able to find a great car that we are very happy with. thank you to all staff involved in th service from Brendan throughout our whole process and was able to find a great car that we are very happy with. thank you to all staff involved in the process. we will be returning for another car in the future. More

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They pulled a bait and switch on me. I was interested in a specific vehicle. They were going to take me for a test drive. Then tells me it's sold. I communicated with the sales manager. I was interested in a specific vehicle. They were going to take me for a test drive. Then tells me it's sold. I communicated with the sales manager. He could have told me it was sold. Then they tried to sell me something I didn't want. Do not trust these people. They'll rip you off. More

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They have excellent customer service. They made the process very easy and pleasant. All my questions were answered throughly. The 23 Pathfiender I purchased was in transit & I was informe They made the process very easy and pleasant. All my questions were answered throughly. The 23 Pathfiender I purchased was in transit & I was informed throughout till it’s arrival. Thank you, guys! More

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