Tommy Gonzalez | Page 3

I was told I would be contacted when the parts came in for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called a for my Sorento, a week later I called for an updated and I was transferred to my service rep, I left a message and waited for a call back. I called again a few days later and the same thing. I left another message and no call back. Now we are another week and I called again. This time I asked if the parts to my vehicle had come in. The lady that answered the phone informed me that the last part had come in on Friday. I asked if I could speak to someone else to schedule a time to come in since I can't get ahold of my rep. I was transferred and got another voicemail. I left a message and nothing. It is now going to be Friday again and nothing! No returned phone call and all the parts have been in for a week now. More

by loriz1970 Verified Customer Verified Customer

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Thank you, Foundation, for the oil change and getting my recalls taken care of!! Job Well Done!!! recalls taken care of!! Job Well Done!!! More

by Kimberly Verified Customer Verified Customer

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Brandi was so helpful in helping me select my vehicle. She explained all the items that my car could do. First oil check and tire rotation was done quickly and am very impressed with all the people workin She explained all the items that my car could do. First oil check and tire rotation was done quickly and am very impressed with all the people working there! More

by catrinabeb2 Verified Customer Verified Customer

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Went in for oil change, tire rotation, and four-point inspection. Waited at the dealership and the service was great. inspection. Waited at the dealership and the service was great. More

by Alex Verified Customer Verified Customer

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Always wonderful service and comfortable waiting area. Kristi Trupiano has always been super helpful and friendly anytime I have to come in. Thank you ! Kristi Trupiano has always been super helpful and friendly anytime I have to come in. Thank you ! More

by DandV Verified Customer Verified Customer

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A very friendly and hardworking service department anwsers my questions easily in a way for me to understand anwsers my questions easily in a way for me to understand More

by Melissa Verified Customer Verified Customer

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Professional, respectful, courteous, caring service. Foundation Kia always ensures you are taken care of and comfortable while waiting. Foundation Kia always ensures you are taken care of and comfortable while waiting. More

by EILEEN_VALE Verified Customer Verified Customer

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I had to wait 15 minutes past my appt time before any one helped me. I was at the dealership for 2 hours for a tire rotation and oil change. After I paid I was told about a deal they could have saved me a a helped me. I was at the dealership for 2 hours for a tire rotation and oil change. After I paid I was told about a deal they could have saved me a a lot of money in the future and I was very frustrated! More

by EMILYWILSON2801 Verified Customer Verified Customer

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Tommy in Service was great and friendly. Got my Soul in/out which was nice cause I 12 hrs on overnights. Even did a follow-up with me after my appt. Thank you Got my Soul in/out which was nice cause I 12 hrs on overnights. Even did a follow-up with me after my appt. Thank you More

by ferrarigirlf50 Verified Customer Verified Customer

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My tech tommy was throughout and efficient and made sure that everything that needed to be done on my car was in a timely manner that everything that needed to be done on my car was in a timely manner More

by toniac1122 Verified Customer Verified Customer

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