Tommy Nghiem

It’s great experience today getting my recall taken care of. I have been a small issue with the address I selected when making the appointment, so they initially couldn’t find my information. Tommy was incr of. I have been a small issue with the address I selected when making the appointment, so they initially couldn’t find my information. Tommy was incredibly helpful professionally got everything sorted out very quickly and explain the recall parts involved in a way that was easy to understand. I’m glad to hear that the recalled part was in good condition. They also checked the other parts of my car as well and took care of the repairs that needed to be done right away. That’s the service really makes me feel like your car is in good hands. The only downside was the wait, which was a little over two hours, but considering how professional, patient, and helpful everyone was, I can understand the wait. Overall, I’m really happy with the service and especially appreciate Tommy for making the whole process so easy and stress-free. More

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Tommy is great and super on top of communication and very helpful. I recommend working with him!! helpful. I recommend working with him!! More

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Great all the way around very good service from the team and JC. I appreciate his service and JC. I appreciate his service More

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Jc is good I can't say anything bad about him. We need to talk. We need to talk. More

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While I did start out with a challenging experience related to customer contact for phone systems being down, Tommy was very professional, trustworthy and very prompt with communication via direct mess related to customer contact for phone systems being down, Tommy was very professional, trustworthy and very prompt with communication via direct messenger and ultimately addressed all of my needs at jeep liberty. I felt my car was in good hands under his care, and would recommend others to work with him. I would/will return should I need further assurance in the future. A+ kind of guy. More

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Great service advisor. Tommy knows customer needs, understands customer service! Will return for service at Liberty CDJR Tommy knows customer needs, understands customer service! Will return for service at Liberty CDJR More

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Tommy has been great to work with, even with my million and one questions he had patience! and one questions he had patience! More

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