Tommy Rougeux | Page 2

Awesome job and thanks to the service team for taking excellent care of my LR4. Number one in the land. Tommy is the man! excellent care of my LR4. Number one in the land. Tommy is the man! More

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Tommy was very helpful and the service was very efficient. It was a good experience. efficient. It was a good experience. More

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Excellent Customer Service, especially from Tommy. He always kept me informed of what happens with my car. Also I have a loaner car for 7 days. Yes It took a long time to get my car back, but it was n He always kept me informed of what happens with my car. Also I have a loaner car for 7 days. Yes It took a long time to get my car back, but it was not their fault, their computer system was compromised and they couldn’t configure or program my car’s computer. More

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Fabulous quality and professional service - would not go anywhere else- appreciate attention to detail and Tommy Rougeaux does a great job - anywhere else- appreciate attention to detail and Tommy Rougeaux does a great job - More

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Steve Miller runs a horrible service shop full of liars and scammers!! Stay away. Kept my car hostage for a full week with no updates just for them, instructed by him to return my car with no solution. and scammers!! Stay away. Kept my car hostage for a full week with no updates just for them, instructed by him to return my car with no solution. More

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Just completed my 40K service with Rosenthal Land Rover Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier serv Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier service team. Tommy Rougeux, my service advisor for over two decades, continues to deliver exceptional service. From pre-service check-in and scheduling to walking through any issues and arranging a proper dealer-based loaner, Tommy ensures everything runs smoothly — and he got my Defender back to me promptly. Although MY23 is the first production year for the D130, Tommy’s deep experience with the Defender line goes back to the D90 and D110 from MY20. He’s an award-winning Land Rover professional, and it shows — he seamlessly coordinates between Sales and Service, keeps communication clear, and is always transparent and professional. If you haven’t worked with Tommy yet, now’s the time to book an appointment. If you drive a Defender and are in Bethesda, beep hello! And if you don't have one but are considering -- AND YOU SHOULD -- go see Mike Paluh, Sales at Rosenthal Land Rover Tysons Corner! (And yes, Rosenthal has the best espresso/latte machine in any dealership lounge... not that I hang out there excessively. 😉) More

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Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help. and service for my Range Rover Sports. I trust and respect his help. More

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Great service experience again for our Jaguar! Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nic Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nice facility. We will service there again gladly! More

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Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the right direction. Great job all around. Thanks again More

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GREAT SERVICE, TOMMY IS THE MAN! COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. More

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