Tony Christy

Maui was extremely friendly and professional. Seems the service was done. They don’t have loaners or provide shuttle service. Had to get uber. I am used to service department providing those. Wa Seems the service was done. They don’t have loaners or provide shuttle service. Had to get uber. I am used to service department providing those. Was told there was a problem with my car but no pics or videos to validate. Reached out to Stelantis their phone service hung up. Poor experience throughout. Maui is the only reason I would recommend the dealership More

by DrChristie Verified Customer Verified Customer

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Great service, very accommodating and friendly. Easy to make an appointment and be seen. Much better service than other dealers i have visited. It is a bit out of my way, but the exceptional servic Easy to make an appointment and be seen. Much better service than other dealers i have visited. It is a bit out of my way, but the exceptional service makes it worth it the trip. Thanks Napa Ram! More

by NONE25 Verified Customer Verified Customer

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They were very professional and quick! !! Great service from the Saturday team was nice thanks. !! Great service from the Saturday team was nice thanks. More

by DANNJ2013 Verified Customer Verified Customer

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The service department is incredibly condescending. The entire miscommunication could have been solved by telling me over the phone, “You may be waiting as long as until the end of the day, 5pm.” Inst The entire miscommunication could have been solved by telling me over the phone, “You may be waiting as long as until the end of the day, 5pm.” Instead, once I got there they were incredibly rude and patronizing. The guy behind the counter said, “You know, it’s kind of like the DMV where you have to wait in line for your turn.” I’m not an idiot, I understand first come first serve policy, but that is not what they expressed over the phone. I was given an appointment time and told it would take 2 to 3 hours. They told me over the phone that they would put me down as “waiting in person.” The mansplaining has to stop. It’s rude and I know no one appreciates it. I won’t be using this service department nor buying our next jeep here either. More

by Aggie Verified Customer Verified Customer

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Very helpful and explained everything being done. Didn’t try to sell unnecessary things that didn’t need to be done. Didn’t try to sell unnecessary things that didn’t need to be done. More

by JUANM.JM49 Verified Customer Verified Customer

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The staff here is incredible and very helpful. I wouldn’t want to buy a car anywhere else . I wouldn’t want to buy a car anywhere else . More

by Isaac Verified Customer Verified Customer

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Lillian and her boss were Warm, friendly, professional. The whole process is very exciting. I bought the car I like The whole process is very exciting. I bought the car I like More

by Wei Jiang Verified Customer Verified Customer

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Service was good once it began. I had made an appointment online but the service department did not have a record of it. I had to wait hours even before the service started. Service I had made an appointment online but the service department did not have a record of it. I had to wait hours even before the service started. Service department said that I should have called also. More

by Bob Verified Customer Verified Customer

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Maui was as always knowledgeable and great… kept me in the loop the whole time and did what he said he would do the loop the whole time and did what he said he would do More

by BAGRUBER25 Verified Customer Verified Customer

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Carlos worked with me better and gave me the best experience that I have ever received from a car dealership. My experience was smooth and easy and it was just a pleasure to do business with you guys experience that I have ever received from a car dealership. My experience was smooth and easy and it was just a pleasure to do business with you guys. Thank you very much. More

by GPRESCOTT56 Verified Customer Verified Customer

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