"Came in for an oil change drove out with a new..."
Came in for an oil change drove out with a new truck.
Traded in my '19 F350 for a "19 raptor more or less on the spur of the moment.
Needless to say Tony came up with an offer I couldn't refuse
"Tony took great care of me. He was upfront and honest. He..."
Tony took great care of me. He was upfront and honest. He got me out of my old car into a new explorer in just a couple hours. He took the time to make sure I was happy even though he was extremely busy. Dealership is very nice and clean.
"I recently worked with Tony to purchase my used F150. He..."
I recently worked with Tony to purchase my used F150. He was very helpful throughout the process and worked hard to make sure the truck had everything fixed and was in great condition for me.
"I worked with Tony DelPrete who was excellent,..."
I worked with Tony DelPrete who was excellent, professional and friendly at the same time. I was looking at used F150s and having had a recent snow storm causing vehicles to understandably be moved around, Tony took the time time find the vehicles I was interested in as they had been moved to the far lot (from Ford). There was no pressure and I never felt forced to make any decisions, it was a great experience!
"Tony was extremely responsive, helpful and just generally..."
Tony was extremely responsive, helpful and just generally enjoyable to work with. I never felt pressured or rushed. This was the first car I was financing on my own and I was unfamiliar with the process. All my questions were answered. I was never made to feel inexperienced or unknowledgeable. I told him what features I was looking for in a vehicle and how much I could comfortably afford. I ended up going with the first and only car I test drove. Tony understood my situation in that I didn't have a lot of time to shop around, which is why I gave him specifics on what I was looking for. I had done my research online and he took my personal situation seriously, offering me options that I specifically asked for without any hassle or attempt to upsell.
I also enjoyed my experience with Bob Pierce. He was newly hired at the time and was having an issue with computer software (which admittedly made nervous!), but he had a way of making me feel relaxed and in good hands because of his general experience and knowledge. At one point I almost backed out of the sale completely - this is my largest financial commitment to date and I got cold feet! He was able to validate me but also redirect me to a place of clarity, which resulted in me going forward with the purchase. After the sale, Tony has been extremely responsive and helpful. I would 100% recommend this dealership.
"This dealership is amazing and I highly recommend. Tony..."
This dealership is amazing and I highly recommend. Tony was so patient and helpful. He found exactly what I wanted in my price range! Not once was he pushy with making a sale. Instead he went out of his way to help me find exactly what I was looking for. All I can say is again I highly recommend Imperial Ford, ask for Tony!
"I had such a great experience. Tony was superb. He was..."
I had such a great experience. Tony was superb. He was flexible with meeting times and knowledgeable about the car and process. There was no upwelling. I was so surprised when I came out to my new car with balloons and a big ribbon. It was the perfect touch. Super friendly group and all for a great price!
"Tony helped me trade in my Hyundai Sonata for a 2014..."
Tony helped me trade in my Hyundai Sonata for a 2014 Nissan Rogue and he could not have been more helpful. With the financing, ensuring the inspection and registration were done quickly and even getting some scratches out by helping bringing it down to service. I couldn’t give a more glowing review and I am so grateful we were able to get Tony to help us out! Thanks again !
"Tony D was my sales rep and he did a bang up job for me...."
Tony D was my sales rep and he did a bang up job for me. Went the extra mile for me and guided me through the ins and outs of working with his dealership.
Ask for Tony D. Even on his day off, he went into the dealership to touch the car that I was interested in to make sure it was still on the lot.
"Tony was very knowledgeable and helped find the perfect..."
Tony was very knowledgeable and helped find the perfect car for me in my price range. Excelent customer service! I highly recommend Imperial Ford if you're in the market for a new car.