Tony Francisco

Took my car in for an oil change and tire rotation, and almost immediately they told me I needed new cabin and engine air filters—despite my OnStar app showing that both were in good condition. The morning almost immediately they told me I needed new cabin and engine air filters—despite my OnStar app showing that both were in good condition. The morning after the oil change, my tire pressure sensor light came on, so I called the dealership, and they scheduled me for an appointment the next day. When I returned, I not only witnessed them trying to push the same cabin and engine air filter replacements on another customer, but they also told me the issue with my tire sensors was due to dead batteries and quoted me $300 to fix it. I declined and instead made an appointment at the dealership where I originally purchased my car. They quickly discovered that the mechanic at Baxter had simply reset the sensors incorrectly—the batteries were perfectly fine. Imagine if I had: Paid for unnecessary filter replacements without checking my app, and Spent $300 on a non-existent issue. Feels like a money grab to me. Good luck! More

by ptran Verified Customer Verified Customer

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Fast friendly service. Gets you in and out in a timely manner. Answers all your questions. Gets you in and out in a timely manner. Answers all your questions. More

by Clawrence230 Verified Customer Verified Customer

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I feel like I and my car are always treated well, from the purchase of it, to the maintenance. the purchase of it, to the maintenance. More

by amyjgeorgi Verified Customer Verified Customer

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Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank y planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank you Barker GMC! More

by Skip02 Verified Customer Verified Customer

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Hard to trust them after they show you a cabin filter that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long t that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long time for just an oil change since we had an appointment. More

by PBLOOM0217 Verified Customer Verified Customer

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