Tony Martin
Tony Martin at RC Hill Mitsubishi-Ocala

Tony Martin | Page 13

Sales

RC Hill Mitsubishi-Ocala

3550 S Pine Ave
Ocala, FL 34471

Contact Me
4.9
192 Reviews

Dealership Experience

6 yrs, 11 mos

Specialties & Trainings

Triple Diamond Certified

4.9

192 Reviews

Write a Review

192 Reviews of Tony Martin

April 07, 2021

Dealership Rating
Employee Rating

Good information fast service good customer service good price offer schuedle next appointment email to remember your appointments text while service its getting done thanks More

by ETURELL0225.ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas, TJ Lucas, Scott Laney , Albert Carter, Rachael Freeman

Apr 09, 2021

RC Hill Mitsubishi-Ocala responded

Thanks for the great review!

April 06, 2021

Dealership Rating
Employee Rating

Tony was great! Highly recommend! Did not try to tell me what I wanted to hear. He was honest quick and out the door in no time! Highly recommend!!! More

by Brianna Sieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

RC Hill Mitsubishi-Ocala responded

Thanks for the 5 star review Brianna! We are glad you had a quick and honest car buying experience with us!

April 02, 2021

Dealership Rating
Employee Rating

Love my 2021 Outlander PHEV. Super easy purchase. Everyone at the dealership was nice and helpful. My mother actually gets her cars serviced at this dealership too. Good experience. More

by Crotales.rock.jlw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas

Apr 03, 2021

RC Hill Mitsubishi-Ocala responded

Thanks for the 5 star review! We're glad you're loving your new Outlander PHEV!

March 30, 2021

Dealership Rating
Employee Rating

Tony and the staff made this a quick and easy buying process. Thank you to the whole gang and wish all the best for the team! More

by Lawrence Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas

Mar 31, 2021

RC Hill Mitsubishi-Ocala responded

Thank you Lawrence, we greatly appreciate the 5 star review!

March 25, 2021

Dealership Rating
Employee Rating

Tony Martin made this vehicle purchase very pleasant. He introduced himself soon after we arrived, was welcoming and friendly. This was a big purchase for us, and he let us move at our own pace, no pressure More

by daffnee2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie who preps cars. Super friendly and helpful

Mar 26, 2021

RC Hill Mitsubishi-Ocala responded

Thank you for the 5 star review! We are glad you had an awesome car buying experience with us!

March 25, 2021

Dealership Rating
Employee Rating

Waisted time driving up from Daytona, only to get a hotel, stay the night, to wake up to an email saying they’ve took a down payment. Wasted time and money More

by Conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 26, 2021

RC Hill Mitsubishi-Ocala responded

Hi Conrad, We apologize that the vehicle you were interested in sold before you were able to make the drive to come and see it. Our goal is to give every customer an equal opportunity to purchase a vehicle before it sells. However, with the way we market price our vehicles and give our customers the ability to purchase from home, they tend to sell extremely quickly; even sight unseen as in this case. To be fair, you did not request to work a deal on this vehicle prior to requesting an appointment, request to place a deposit to hold the vehicle, nor give your sales adviser any indication that you were booking a hotel room to come and see this vehicle; a vehicle located less than two hours away from you. Ultimately, the vehicle was already sold by the time you emailed your sales adviser that you were planning on coming to look at it and we promptly messaged you, and several others, that the vehicle was no longer available. Again, we understand that you are upset the vehicle sold before you were able to make the trip out to look at it, but this does not mean we did anything to deserve a 1 star rating.

Mar 26, 2021

Conrad responded

The service I received was one star. Thanks for the response and thanks for trying to make it my mistake. Just poor salesman ship. So you’ll in fact do deserve the one star in this case, If that. I did Inquire and asked about how much payments would be with the deposit I have, no one responded. No one notified me in till the following day at 9:30am so if you all sold the vehicle the night before you should have responded last night letting me know that. I wasted time and money. You all have poor salesmanship.

March 22, 2021

Dealership Rating
Employee Rating

Toni did a really good job helping me get the perfect car and deal that suited me. He was even super patient when I had to bring my kids while I signed the papers More

by amberdoeshair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas

Mar 22, 2021

RC Hill Mitsubishi-Ocala responded

Thank you for the 5 star review!

March 18, 2021

Dealership Rating
Employee Rating

Tony was great at helping us out with the vehicle wanted. Very thorough in explaining things and took the time to answer all our questions. More

by rbermudez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas

Mar 18, 2021

RC Hill Mitsubishi-Ocala responded

Thank you so much for the 5 star review!

February 08, 2021

Dealership Rating
Employee Rating

They did what i asked and got the price where i wanted very nice and friendly amd helpful. I will recommend them to anybody very good experience. More

by onyscrap23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Laney , Rachael Freeman

Feb 10, 2021

RC Hill Mitsubishi-Ocala responded

Thank you for the 5 star recommendation!

February 04, 2021

Dealership Rating
Employee Rating

My wife and I were treated very well with all the staff. They were able to satisfy all of our needs. We are very pleased with the way they handled our purchase of a beautiful vehicle. More

by blevinsm1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Carter, Parts department

Feb 05, 2021

RC Hill Mitsubishi-Ocala responded

Thank you for the 5 star review!

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