"Tony is very thorough and helpful. I trust him to help..."
Tony is very thorough and helpful. I trust him to help me. He was very prepared for my a service and made it all very efficient
"I bought a Mazda 3 from Tustin Mazda in 2009 and although..."
I bought a Mazda 3 from Tustin Mazda in 2009 and although it's still in great shape decided it was time to update to a newer model.
I arrived at 10 AM and drove out in my new CX-30 just past 1.
Jim took the time to review what I was looking for and then grabbed a different colored model for me to test after I looked at my first choice and decided I wasn't thrilled with it. He gave me a few pointers and then turned me loose to take it out for a solo test drive.
I think Jim knows that Mazda models can pretty much sell themselves so there was no hard sell or push to get into the new car. We settled trade in and price for new car in a few minutes and after filling out the standard stack of paperwork he sat down and gave me a run through on how to navigate the new car. He made the point a couple times, and it's certainly true, that our modern cars are now almost a hybrid of auto and computerized cockpit so I was certainly grateful for the initial handholding and training.
Love the car and am lucky to have been served by Jim.
"Tony kept in constant contact with me. He provided..."
- Hugh Jassole
Tony kept in constant contact with me. He provided detailed information and walked me through what the tech was doing. Other dealers can certainly learn something from Tony. This will be the only place I bring my car for service.
"At first my go to was Dylan, found out he moved. Met Tony..."
At first my go to was Dylan, found out he moved. Met Tony and the transition was seamless. Tony is a great communicator and very easy to work with. Thanks Tustin Mazda!
"Damien was so incredibly kind and helpful. I definitely..."
Damien was so incredibly kind and helpful. I definitely felt like he had my best interests in mind and he was very communicative regarding the issues with my car. I definitely will be coming back to him when I need my car serviced next!
"I am very pleased with both Tony and the dealership! The..."
I am very pleased with both Tony and the dealership! The dealership itself is well thought-out in its design and aesthetics, and the comfort of the customers. The lounge is comfortable with areas to work, and the restroom is always clean and stocked.
As far as Tony, he welcomed me by name when I arrived, and seemed to remember me from my previous visit. I came in for a service issue that turned out to be my key fobs needing new batteries. I was in and out in 10 minutes for a last minute scheduled appointment for less than 20 bucks!
Looking forward to my next visit.
"Very knowledgeable, helpful, responsive and great to work..."
Very knowledgeable, helpful, responsive and great to work with. Tony listened to my concerns on an issue my car was having and made sure to get it looked at and taken care of!
"Outstanding service! Kind, knowledgeable, efficient -..."
Outstanding service! Kind, knowledgeable, efficient - Tony is for real. This guy models exceptional customer service, was great to work with, and very friendly. Thank you!
"Tony has made my service experiences so easy. He is..."
Tony has made my service experiences so easy. He is extremely helpful and responsive to my individual needs. I trust him and follow his advice.
Other Employees Tagged:
"Working with Tony was a pleasure! He is honest,..."
Working with Tony was a pleasure! He is honest, trustworthy and friendly. Very communicative and helpful and I didn’t feel like he was trying to upsale or push unnecessary services for my vehicle on me. Great guy- thanks so much, Tony!