244 Reviews
Write a Review244 Reviews of Tony Mattingly
November 28, 2023
I'm completely floored by the level of customer care that Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (eve Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (even before meeting, just over the phone too). Tony shows genuine care and concern for your safety and makes sure your needs are met. He operates with the highest level of integrity and comes through on what he says, with anything from the calling you back regarding a key replacement warranty (he was unfamiliar with), the promised time to complete the car, and personally checking the cabin and engine air filters to see if they needed to be changed (although I changed them myself). He is full of warmth and overall the most wholesome service advisor you'll ever meet at a dealership. You won't feel like a dollar sign, you feel like a person that is cared for and can drive off feeling safe! Kudos to Tony! More
November 21, 2023
All the staff at Tustin Mazda are great! Tony in customer service goes over and beyond with a great attitude. He us a wonderful asset to the company. Tony in customer service goes over and beyond with a great attitude. He us a wonderful asset to the company. More
November 15, 2023
Greg, Tony, and Josh are the best! The staff is so warm and welcoming, knowledgeable and professional. Going to the car dealership can be dreadful but not for me! It’s like visiting ol The staff is so warm and welcoming, knowledgeable and professional. Going to the car dealership can be dreadful but not for me! It’s like visiting old friends a few times a year. Lucky to have my CX9 serviced at Tustin Mazda. More
Other Employees Tagged: Joshua Vasquez , Greg
November 14, 2023
GREAT CUSTOMER SERVICE! Tony in service was great to work with. He took great care of my care and made sure I had detailed updates on the process of my vehicle. Over all wa Tony in service was great to work with. He took great care of my care and made sure I had detailed updates on the process of my vehicle. Over all was a great experience. More
Other Employees Tagged: Joshua Wheelan
November 05, 2023
Tustin Mazda is a really great dealership. The entire staff is friendly and the service department is the best I ever had. Tony, Elle, and Greg have been there for many years and provide a kno The entire staff is friendly and the service department is the best I ever had. Tony, Elle, and Greg have been there for many years and provide a knowledgeable and honest assessment of my service needs. I trust them to take care of my cars from minor to major service. More
Other Employees Tagged: Jeff Walker, Elle Cervantes , Greg
October 17, 2023
Tony in the service department is the best! He always is so patient with all my questions and explains everything to me. He has great customer service skills! He always is so patient with all my questions and explains everything to me. He has great customer service skills! More
October 14, 2023
Awesome customer service Tony and Debbie have always been very helpful in particular and I recommend this dealership to people frequently because of the great vibes. very helpful in particular and I recommend this dealership to people frequently because of the great vibes. More
Other Employees Tagged: Debbie also helped me renew my warranty today while i was in for service
October 02, 2023
Excellent customer service. I've been going to Tony Mattingly in the Service Dept. for the last 6 years and have never been disappointed . They genuinely care about their custom I've been going to Tony Mattingly in the Service Dept. for the last 6 years and have never been disappointed . They genuinely care about their customers. More